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From parents and children to siblings and siblings-in-law, NIBCO’s multigenerational workforce shows how a family-first culture and long-term opportunity turn jobs into lifelong careers.
Employee training isn’t an expense to cut, but a powerful investment that builds loyalty, sharpens performance and helps independent contractors retain top talent in a competitive trades market.
The leader of the business growth and development organization for plumbing, HVAC and electrical contractors took the rather unorthodox step to sunset its PE-backed members.
Nexstar’s CEO explains why he chose purpose over profit by cutting a third of the organization’s revenue to refocus the network on independent, contractor-owned businesses and its original mission.
Service agreements, clear emergency definitions and after-hours policies can manage customer expectations, reduce stress and maintain profitability for your business and technicians.
Pricing for profit, setting clear service boundaries and rewarding loyal customers are the cornerstones of this veteran contractor’s approach to delivering excellence without burning out — or going broke.
Over-reliance is risky and can jeopardize financial stability if payments are delayed or the relationship sours. Be prepared to walk away from problematic accounts.
When a single $40,000 late payment exposes the risks of relying on a “whale” client, one contractor shares hard-earned lessons on cash flow, contracts and why balanced client portfolios keep small businesses afloat.
Meet Rich Patterson of Aquaflow Pump & Supply, a next-generation leader blending relationship-driven wholesaling with modern technology to drive innovation, growth, and customer success.
Explore how Spirit Group’s 32-year journey, built on trust, family values, and a legendary handshake, continues to thrive under second-generation leadership while honoring a legacy of integrity, resilience, and growth.
Get a clear outlook on the PVF industry in 2026, from tariffs, interest rates and energy markets to construction trends, labor shortages, major project wins and key networking events shaping the year ahead.