One of the worst situations your home service business can find itself in is being blindsided by an onslaught of negative attention. 

I call them “staffing surprises” and they’re rarely pleasant surprises. You know what I’m talking about; the 5 o’clock knock.

Ya gotta start somewhere. Amazon, Apple and Google, for example, are three of the biggest tech brand names around worth a collective $6 trillion.

I’m sure you've often wondered about how your competitors came up with their prices. They may have beaten you out of a job you wanted. 

You know, for me, the last 18-plus months have felt like a science fiction movie. Hasn’t it? 

If I can sum up my collective emotion over the past several months, I would describe it in one word — meh.

While the economic recovery maintains growing profits, major U.S. banks anticipate one of their biggest profit years ahead — such as major players J.P. Morgan Chase and Co. and Citigroup.