Business

Business Uncomplicated

Close in on Close Rate

The key to your tech’s success, and your customer’s satisfaction, is to close the call and fix the problem.

November 1, 2021

Ellen Rohr

Here are some steps you can take to help your technicians get that rate up.

Contractor Profit Advantage

To Be a Tech or a Contractor, that is the Question

If you are a tech considering becoming a contractor, take into consideration the responsibilities you will need to address.

November 1, 2021

Richard DiToma

If you are a contractor, make sure you are taking every opportunity to make your business successful.

Inventory Management

The Case for Master Distributors

We need to break from our traditional lines of supply and find alternatives to meet the demand of our customers.

November 1, 2021

Jason Bader

I was recently asked to moderate a panel on master distribution in the plumbing, HVAC and PVF channels of distribution.

KCIC Honors PRIER with Sustainability Award

October 29, 2021

The company was honored for its efforts to reduce unnecessary waste and implement ways to protect the planet.

Oatey Co. Promotes Nicole Fournier to Vice President, Retail Business Unit

October 28, 2021

In her new role, Fournier will lead Oatey’s retail division, which also includes ongoing support for the Keeney brand.

HARDI Distributors Report 21 Percent Revenue Increase in September

October 28, 2021

The association also reports the average annual sales growth for the 12 months through September 2021 is 19.6 percent.

Eastern Energy Expo Announces Top-Level Expo Sponsors for EEE 2022

October 27, 2021

R.W. Beckett Corp., Federated Insurance, Rinnai, and Taco Comfort Solutions have signed on as top-level Expo Sponsors at next year’s convention and trade show.

bluefrog Plumbing + Drain to Expand in Arizona

October 27, 2021

The provider of plumbing repair and installation plans to award 12 franchise agreements in 2022 with two locations in Phoenix and Tucson, Arizona, at the top of the list.

Honest Water Filter Co. Promotes Currie Gauvreau to Executive Vice President

Honest Water Filter Company Promotes Currie Gauvreau to Executive Vice President

October 27, 2021

Gauvreau specializes in organizational coaching and training helping companies in developing leadership, communication, sales, and business skills of plumbing, HVAC, and electrical service professionals.