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Home » Authors » Rich & Jen Schmitt

Articles by Rich & Jen Schmitt

People are still at the heart of our industry

November 10, 2015
Rich & Jen Schmitt
Every couple of years we like to remind readers about the importance of people in our industry. We have said...
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Content matters

October 7, 2015
Rich & Jen Schmitt
As we have said in previous columns, you can buy million-dollar webstore software, but if you link it to the...
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Swift, strong customers

September 8, 2015
Rich & Jen Schmitt
One of our favorite quotations is from Damon Runyon: “The race is not always to the swift nor the battle...
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Fundamentals of pricing

August 12, 2015
Rich & Jen Schmitt
This month we are sharing a quick reminder about making money on the items you sell. You have to do...
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Q&A with Prophet 21, Eclipse development execs

July 9, 2015
Rich & Jen Schmitt
Last month, Rich attended Epicor Software Corporation’s Insights user conference as Epicor’s guest at the Gaylord Opryland in Nashville. Epicor...
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TUG (TheUserGroup.org) dedicated to adding value, providing solutions

June 10, 2015
Rich & Jen Schmitt
Last week Rich had the pleasure of attending TUG Connects 2015 and this is his report. TUG Connects is the...
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Wholesaling the fine, not to mention, IMPORTANT lines of gross margin

May 12, 2015
Rich & Jen Schmitt
It’s been a while since we focused a column on gross margin (GM) so we want to introduce it to...
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High-performance management a true necessity in today’s competitive market

April 8, 2015
Rich & Jen Schmitt
This month we have been on the road promoting our software company (Schmitt ProfiTools, Inc.) and subsequently spending time with...
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Succession planning is a vital necessity

March 10, 2015
Rich & Jen Schmitt
Every year or so we try to remind our readers to get serious about succession. In our experience, wholesalers range...
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Customers have choices. Make sure you are their first!

February 4, 2015
Rich & Jen Schmitt
When Rich was in college, meals were pretty unexciting. The cafeteria, at the state school (Go Cyclones!), was, pretty much,...
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