WaterFurnace International broke ground on a significant expansion of its Fort Wayne, Indiana headquarters on May 30.

The more I use ChatGPT, the more I realize the benefits of using artificial intelligence (AI) to help the customer experience.

In July 1986, Best Plumbing Specialties moved its warehouse operations to 1306 Bailes Lane in Frederick, Md., near the airport. Jenny Carroll was the third or fourth person hired for warehouse operations.

Master distribution plays a pivotal role within the plumbing, heating, cooling and piping (PHCP) industry, offering the ability to streamline supply chain operations and enhance efficiency for manufacturers, wholesalers and their customers. 

I recently had the pleasure of sitting down with Charles Cohon, the Manufacturers’ Agents National Association (MANA) CEO, as he reflected on his career before retiring this summer.

In 1939, the Zoeller family set out to establish its foundation in Louisville, Ky. That year, brothers Carl and Vince Zoeller established Masters’ Supply Inc., a full-service wholesaler of plumbing and heating supplies.

Headquartered in Huntington, W. Va., JABO Supply Corp., a wholesale distributor of pipe, valves and fittings, celebrates its 60th anniversary this year.

This issue finds us at the end of 2024’s second quarter, with the economy at an anemic 1.6 percent growth rate and an inflation rate of 3.48 percent.

Who among us has not experienced frustrations, disappointments and difficult situations? (Not one of us.) Perseverance appears in short supply today.

The partnerships are aimed at adapting to evolving customer needs and reinforcing Superior's dedication to serving customers across regions.