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Home » Topics » Featured Stories

Featured Stories
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Contractor Culture

Five Tips for Effective Vehicle Wrap Design

Take your fleet to the next level with these principles from KickCharge Creative.
October 1, 2025

A vehicle wrap is more than mobile décor — it’s a powerful branding tool. Dan Antonelli of KickCharge Creative outlines five essentials for effective wraps: start with a strong brand, avoid photos, limit copy, design to stand out (not blend in), and keep it simple.


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Feature

Show Us Your Truck 2025

Here’s this year’s lineup of service vehicles that keep the industry moving.
October 1, 2025
Steve Smith

This year’s batch of 18 service vehicles do much more than get a tech from Point A to Point B. 


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Feature

Q&A with Thomas ‘Plumber-Tom’ Hicken, Professional Practice Assistant Professor, Utah State University

‘It’s funny since I started out thinking that plumbing would be a great thing to do in the summer when I wouldn’t be teaching.’
October 1, 2025
Steve Smith

With a passion for both plumbing and teaching, Thomas Hicken—aka “Plumber-Tom”—is reshaping apprenticeship education through hybrid learning, hands-on mentorship, and code-focused YouTube content, proving that trades education can be as innovative as the work itself.


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Feature

Q&A with Jim Cain, 80-year-old Counter Associate at F.W. Webb

On the job since 1969, Cain’s expertise helping contractors got him a front-page article in The Boston Globe.
October 1, 2025
Steve Smith

At 80 years old, Jim “Caino” Cain still shows up daily to solve plumbing puzzles with a smile, proving that passion, people, and decades of know-how never go out of style.


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Contractor Profit Advantage

Removing Price Phobia

By understanding true operational costs and confidently setting prices above those costs, contractors can ensure their businesses remain profitable and sustainable.
October 1, 2025
Richard DiToma

If you’re afraid your prices are too high, the real danger may be that they’re too low to keep your business profitable and sustainable.


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Contractor Stories

Combustion Analysis: Why Skipping It Costs You Customers

Performing this service is essential for ensuring safety, maximizing efficiency and extending the lifespan of heating systems, while building trust and professionalism.
October 1, 2025
Tom Soukup

If your heating pro doesn’t own a combustion analyzer, they’re not just cutting corners — they’re risking your comfort, safety, and money.


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Distribution Strategy

Entitlement Comes Here to Die: How One VP’s Kid Grew Up in My Warehouse

I may have read Jimmy accurately from the start, but I misread his dad. He knew Jimmy needed a ‘boot camp’ job to help him grow up — and it worked.
October 1, 2025
Ian Heller

When a VP’s son arrived expecting an easy summer job, it took a no-nonsense veteran’s tough love to teach him the true value of hard work — changing his life forever.


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Feature

Distributors Benefit from Committing to the Digital Supply Chain

Working with legacy supply chains lowers companies’ competitive edge each year they don’t digitize their respective supply chains.
October 1, 2025

As supply chains evolve from linear to interconnected, PDI’s COO Fielding Alderman urges distributors to embrace AI and digital transformation — not as a future goal, but as today’s competitive necessity. With the right mindset, data strategy, and focus on people, technology becomes a powerful ally in delivering better outcomes across the board.


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Feature

All in the Family

Celebrating Liberty Pumps’ history and member owners.
October 1, 2025
Ruth Mitchell

From a one-man operation in a Buffalo garage to a 330-member, industry-leading manufacturer, Liberty Pumps celebrates 60 years of innovation, resilience, and employee ownership — with a legacy built on family values, customer focus, and forward-thinking leadership.


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Feature

AI in Wholesale Distribution

How leadership change and the right partner shape the future.
October 1, 2025

As distributors face rising pressure to do more with less, many are turning to AI not as a buzzword, but as a practical tool — transforming quoting, accelerating sales, and empowering teams through the right leadership and the right partner.


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