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Home » Topics » Business

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PHCN0325_building a business website.jpg
Feature

Dominate Local Search

A plumbing and heating contractor’s guide to a compelling Google Business Profile.
March 3, 2025

In a digitally driven world, standing out as a plumbing and heating contractor requires more than excellent service.


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Feature

Q&A with Ashley Martin, president and CEO, NIBCO

‘We need to always keep our operations as efficient as possible because we are competing with the world to sell our products.’
March 3, 2025
Steve Smith

We caught up with Ashley Martin, president and CEO, NIBCO, after she officially opened the company’s new Rex Martin NIBCO Interactive Museum last Nov. 12th


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Feature

How to Improve Employee Retention

Reduce turnover by focusing on total compensation, including profit-sharing and equity programs, and fostering a positive workplace culture.
March 3, 2025

As the home service industry retirement rate continues to outpace new talent entering the space, independent business owners in the home service industry can feel increasing pressure to keep their best employees happy and retain them for the long term.


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MOMENTUM BUILDING MARKETING

Beyond Google: Building a Positive Offline Reputation with PR

A strong presence in the community increases brand awareness and customer loyalty, and provides a buffer during business crises.
March 3, 2025
Heather Ripley

For the home service industry, marketing your plumbing company means that you need awesome truck wraps and you must appear on the first page of any local Google search result.


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Feature

Building Awareness of Safe Driving Habits

Federated Insurance DriveSAFE program cuts down on all-too common driving hazards for traveling techs at Bob Frame Plumbing.
March 3, 2025
Steve Smith

David P. Frame, CEO of Bob Frame Plumbing Services Inc., a four-generation-old contractor in South Bend, Indiana, has always done as much as he can to keep his techs safe on the job. 


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Contractor Stories

New Year, New Shop

You can plan, start the work early and do everything in your power leading up to a move, but there will still be headwinds and aggravation.
March 3, 2025
Tom Soukup

When the ball dropped to usher in 2025, we had just moved into our new location. “Auld Lang Syne” still rang in my ears as we shoved the last piece of pipe into the shelves at our new shop


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Feature

Wholesale Distribution’s Coming Commercial Process Renaissance

AI isn’t another technology initiative. It’s a fundamental reimagining of cost structures and how distribution businesses operate.
March 3, 2025

In 1975, the first digital camera was invented at Kodak. By 1996, Kodak commanded a $28 billion market cap with 140,000 employees. 


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Legal Perspective

The Battle of the Forms: It’s No Game!

Businesses should negotiate comprehensive agreements and implement best practices for contract management.
March 3, 2025
Daniel Beederman

Battle of the Forms? It sounds like the latest video game or a new virtual reality show. 


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Feature

Built to be the Best — the Best We’ve Ever Been

Bradford White Corp. emphasizes its commitment to customer success and strategic growth.
March 3, 2025

Keltech, Electro Industries, Heal-flo, FloLogic — Bradford White Corp. has made headlines recently for several acquisitions and new business announcements.


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Feature

HARDI Charts a Course for Wholesale HVACR Success in 2025

Members are well-positioned to adapt and thrive, ensuring a year of growth, innovation and success.
March 3, 2025

If 2024 was busy, 2025 is shaping up to be pivotal. 


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