Instead, focus on good manners, real conversations, professional service and delighting your customers.

If you’re considering that next step, take stock of what you have and what you need to enjoy the next pages of your life brochure.

There are ways to leverage this formula to promote you and your honorable company ethically.

When value exceeds price, it’s a good deal. Otherwise, it’s a bad deal. What can we do to add value throughout the customer journey?

In this new work normal, I’m committed to improving how we engage our team remotely. Let’s embrace staying home a little more and getting on a plane a little less.

Recently, at ZOOM Drain, we updated procedures in our operations manual to respond to the COVID-19 environment. It was helpful to have solid systems in place already.

I know that while this pandemic is in many ways the worst of times, it will also usher in the best of times.

Advice on determining why you might want to sell your company and, if you do, how to set yourself up for success.

I’m committed to promoting young people and women in our fine industry. It’s why I am delighted to introduce you to Chasity Chipman.