My email box is overflowing with COVID-19 updates, resources, responses and even cures. Sigh. How the world has shifted. Still, I know that while this pandemic is in many ways the worst of times, it will also usher in the best of times.

Communities will bond together, virtually. Families will find each other. First responders and essential workers (like our crews at ZOOM DRAIN) will respond and do their part to keep us healthy and fed and warm and sheltered. Everyday workers will elevate to crisis-time heroes.

My job is to help our team go to work. To help them — and our communities — stay safe and sound as we navigate this brutal outbreak. And there are decisions to be made.

Which brings me to the first of three things I’ve learned (or remembered) in the last three days.

Offering love love love,

Ellen

P.S. I wrote a love letter to tradespeople nearly 20 years ago. Over the last few weeks, I have fallen even deeper in love with the men and women who work the front lines as drain cleaners, plumbers, septic pros, electricians, HVAC techs and all those who serve and protect us. As the COVID-19 virus spreads, most of us have had to stay in. They go out. Thank you for your service. The full letter is available at www.ellenrohr.com.