Once you decide to open a business, you become an entrepreneur. You also took on an incredible responsibility to ensure the business stays profitable — whether you stay as a one-person shop or hire employees. 

Many times contractors are asked to perform additional tasks during a service call, or the technician uncovers a problem that must be fixed.

Americans saw inflation rise this spring to levels not seen in 41 years, affecting food, housing and fuel prices. 

Contractors price their services for many reasons. However, most contractors don’t know their true operational costs. 

Basing your selling prices on your competitor’s prices is a bad idea. How do you know the owner is basing his prices on his company’s true operational business costs? 

I recently received an email from George, a general manager at a Florida plumbing company.

Did you ever consider how much of each consumer dollar you charge your customers actually stays in your business?

When you enter the business arena, you encounter the costs of doing business.

Numbers and words are important for those contractors who intend to succeed in their PHC service contracting businesses.