If you make the buying process a positive one, you won’t have customers — you’ll have fans who will share their experiences with others.

Uncertainty continues to prevail in our industry as we enter the second month of quarter No. 2 of calendar year 2020. Our sector of the economy has, and continues to be, engulfed in a perfect storm of events. 

In analyzing the savage impact of COVID-19 and its disruption to America’s economy, and peoples’ lives in general, one can’t help making comparisons with previous health disasters and their unexpected shakeup on normality in the United States and abroad.

The wholesale distributor simply cannot function in the same manner it could a few weeks ago. The rules have changed, and we must adapt at an unprecedented rate.

More than 1,800 Winsupply owners and staff gathered for the wholesaler’s bi-annual Strategic Planning Meeting and Vendor Showcase, March 9-11, at the Gaylord Opryland in Nashville.

Amid continued uncertainty over the long-term impact of the COVID-19 coronavirus, oil and gas prices, and the economy in general, Industrial Info Resources has tracked more than $55 billion worth of U.S. capital projects requiring pipe, valves and fittings (PVF) that were planned for completion in the first quarter of 2020. 

Harold Armstrong, Armstrong/Weatherly, is the 2020 inductee into The Wholesaler's PVF Hall of Fame.

Amid this global pandemic, manufacturers of all shapes and strides find themselves adjusting and adapting to changing times. For the boiler industry, this is an especially critical time as the products and services that come from our manufacturers are not only essential, they are lifesaving.