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Home » Topics » Plumbing

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Contractor Profit Advantage

Businessperson Vs. a Person in Business

Service agreements, clear emergency definitions and after-hours policies can manage customer expectations, reduce stress and maintain profitability for your business and technicians.
January 5, 2026
Richard DiToma

Pricing for profit, setting clear service boundaries and rewarding loyal customers are the cornerstones of this veteran contractor’s approach to delivering excellence without burning out — or going broke.


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Feature

Rooted in Family, Built on Opportunity

How Central Arizona Supply turned one family’s values into a legacy of service, craftsmanship and community.
January 5, 2026
Ruth Mitchell

Step inside Central Arizona Supply’s 60-year journey as a family-owned PHCP distributor that grew by spotting opportunity, honoring community roots, and building Arizona’s largest independent showroom-driven wholesale business with humble confidence.


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PE0126_Mission Rock District Figure 1.jpg
Feature

Implementing Onsite Water Reuse Using the Risk-Based Framework, Part 1

A case study on the Mission Rock neighborhood — San Francisco’s first district-scale blackwater treatment system.
January 5, 2026

This case study explores how a risk-based, multi-barrier blackwater treatment system at San Francisco’s Mission Rock meets stringent microbial log reduction targets to enable safe, large-scale onsite non-potable water reuse.


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North Alabama Companies Partner to Make Magic for Local Teen Through Magic Moments.jpg

North Alabama Companies Partner to Make Magic for Local Teen Through Magic Moments

January 2, 2026

Park Supply and Reliance Worldwide Corporation have teamed up to support Magic Moments, helping make a dream come true for 17-year-old Sophia Wilshusen of Owens Crossroads.


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Pacific Plumbing Supply Acquires Operations From M&L Supply.jpg

Pacific Plumbing Supply Acquires Operations From M&L Supply

December 31, 2025

Pacific Plumbing Supply will assume control of M&L Supply’s two locations on Jan. 2, 2026.


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QSC Announces Catalyst 2026 Conference in Oklahoma City.jpg

QSC Announces Catalyst 2026 Conference in Oklahoma City

December 23, 2025

Catalyst 2026 will bring service and repair contractors to Oklahoma City March 23–25 for hands-on education, leadership development, and industry networking focused on business growth.


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Watts Named One of America’s Most Responsible Companies 2026 by Newsweek.jpg

Watts Named One of America’s Most Responsible Companies 2026 by Newsweek

December 22, 2025

Watts has been named one of America’s Most Responsible Companies 2026 by Newsweek magazine for the seventh year in a row, earning the company an All Time Champion designation.


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Bradford White Supports Philadelphia and West Michigan Communities Through Seasonal Giving.jpg

Bradford White Supports Philadelphia and West Michigan Communities Through Seasonal Giving

December 22, 2025

The trusted manufacturer highlights initiatives to combat hunger, raise breast cancer awareness and support thriving careers in the trades.


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Express Pipe Ron Solloway Passes Away.jpg

Express Pipe's Ron Solloway Passes Away

December 19, 2025

Ron Solloway’s legacy of dedication, leadership and integrity spanned decades in the plumbing industry and lives on through those who knew him.


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2025 GOOD DESIGN Award Celebrates BainUltra Lunessa Bathtub.jpg

2025 GOOD DESIGN Award Celebrates BainUltra Lunessa Bathtub

December 19, 2025

Founded in 1950 by design legends Eero Saarinen and Charles and Ray Eames, the GOOD DESIGN Awards celebrate innovative industrial, product, and graphic design worldwide.


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