We first visited the Plumbing Museum at some point in the 1990s when it was located at its original site in Worcester, Massachusetts. 

The company has expanded its brand presence and market reach in key territories with the addition of six new manufacturer reps.

The partnership provides a framework to assess the environmental and energy efficiency of goods movement supply chains.

A direct, contractual relationship between a landlord business owner and a third-party contractor may not be needed for a contractor to file a lien action against the landlord.

In the home service industry, the goal of any marketing is to put your business in the forefront of customers’ minds when their need arises. Who do they call first when their garbage disposal breaks or when their sink backs up? Of course, you want that call to come to your plumbing business.

Develop a process and prepare your team for the inevitable bumps on the road to great customer service.

Lochinvar and European partner EC POWER officially launched the XRGI25, a cogeneration system for the North American market, during a press conference, Jan. 15, at Lochinvar’s booth at this year’s AHR Expo in Atlanta.

Toward the back of InSinkErator’s new gleaming steel-and-glass headquarters in Mount Pleasant, Wisconsin is what must be the world’s quietest kitchen. There, visitors will spot an ordinary, everyday kitchen sink complete with backsplash inside what looks like a recording studio with baffled walls and ceiling.

Life is a journey. And like all journeys, reaching your destination requires directions and choices such as the route to take, whether to turn left or right at intersections or just go straight.

Thomas Hagins has been promoted to director of technical services and Carrie McMullen is being promoted to factory operations manager, assuming Hagins’ former position.