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Feature

Opposites Attract

How two manufacturers’ rep firms realized their superpower lies in joining forces.
August 10, 2020
Ruth Mitchell
Reece-Hopper Sales’ mission is to be the rep agency of choice in Texas and Oklahoma for plumbing, pumps, HVAC, and hardware wholesale.
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tw08_aimr
Feature

Q & A with AIM/R President Mike Mullen

A look at how AIM/R is adapting to the changing landscape of sales and service for manufacturers’ reps in 2020.
August 10, 2020
Ruth Mitchell
This year has proven to be anything but typical and has forced adaptations in all aspects of business and personal life. In an industry built upon customer service, networking and close-knit relationships, how has it adapted to serve the needs of the manufacturers’ representative?
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phc08_riso
The Riso Report

A Lifetime of Advocacy

You can search for issues to advocate, but invariably they find you.
August 10, 2020
Advocacy doesn’t give us purpose; it helps us to understand our human qualities.
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Marketing Building Momentum

Is Your Plumbing Business Ready for a Crisis?

Preparation is vital. Don't wait until an emergency happens to formulate a plan.
August 10, 2020
Heather Ripley
Preparation is vital; don't wait until an emergency happens to formulate a plan.
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phc08_ellen
Business Uncomplicated

Good Deal Vs. Bad Deal

What can we do to add value throughout the customer journey?
August 10, 2020
Ellen Rohr
When value exceeds price, it’s a good deal. Otherwise, it’s a bad deal. What can we do to add value throughout the customer journey?
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CONTRACTOR PROFIT ADVANTAGE

A Hideous Business Disease Called ‘Myfundsarelow’

Poor business practices will make your company susceptible to this widespread small business ailment.
August 10, 2020
Richard DiToma
A husband and wife team in the plumbing service business, who suffer from a business disease affecting many PHC businesses, recently contacted me.
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phc08_taco
Feature

Taco: Getting Ready for the Next 100 Years

With great traditions behind them, John White III and Benjamin White prep for great things ahead.
August 10, 2020
Steve Smith
You might expect John White III to start at the top – and he did, in this case, it was at the top of the roof at Taco Comfort Solutions’ Cranston, Rhode Island, manufacturing headquarters scraping paint during the week of July 4th when it was 110 degrees plus up there.
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eVolve MEP Announces Partnership with Autodesk and GTP Services

eVolve MEP Announces Partnership with Autodesk and GTP Services

August 6, 2020
The new partnership will provide BIM-based solutions to the MEP construction sector.
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EPA Announces Final Rule on Lead in Drinking Water Plumbing Systems

EPA Announces Final Rule on Lead in Drinking Water Plumbing Systems

August 5, 2020
In the final rule, the EPA is implementing regulations associated with the Reduction of Lead in Drinking Water Act (RLDWA) issued in 2011 and fully implemented on Jan. 4, 2014.
Read More
ServiceTitan Acquires CUC Softwareand Action Plumbing Supply

ServiceTitan Names Four Finalists for Titan of the Year Award

August 5, 2020
The company will recognize contractors who best represent value and excellence during upcoming Pantheon user conference.
Read More
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