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Texas Pipe Family of Companies Completes Expansion of Middlesex Stocking Location.jpg

Texas Pipe Family of Companies Completes Expansion of Middlesex Stocking Location

November 8, 2022

Northeastern customers will benefit from improved stock availability and a single distribution location for consolidated PVF orders. 


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Master Group Acquires Fortress Group.jpg

The Master Group Acquires Fortress Group

November 8, 2022

This acquisition combines Master’s 70 years of industry-leading expertise with Fortress’ 40-year legacy of customer dedication to offer cutting-edge solutions and an outstanding customer experience.


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APR Supply Co. Receives 2021 Heil Heating & Cooling Products Multi-Branch Distributor of the Year.jpg

APR Supply Co. Receives 2021 Heil Heating & Cooling Products Multi-Branch Distributor of the Year Award

November 7, 2022

The award was accepted at the Heil Principals and Sales Managers meeting in Chicago on Nov. 2.


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Americh Celebrates 40 Years of American Ingenuity 2.jpg

Americh Celebrates 40 Years of American Ingenuity

November 7, 2022

Incorporated in 1982, Americh has grown into one of the most popular American-made brands on the market today.


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Air Pros USA Acquires Universal Air and Heat.jpg

Air Pros USA Acquires Universal Air and Heat

November 7, 2022

Universal Air and Heat is a local, highly certified air conditioning company serving South Florida.


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Q&A with Randy Waldron, Vice President, Sales and Marketing; and Robyn Brookhart, President and CEO, Liberty Pumps (1) copy.jpg
Feature

Q&A with Randy Waldron, Vice President, Sales and Marketing; and Robyn Brookhart, President and CEO, Liberty Pumps

New material handling center will provide much-needed space for storage, feature more efficient means of tracking and moving material and free up additional room for manufacturing.
November 4, 2022
Steve Smith

PHC News and PHCCPros interviews two executives from Liberty Pumps to discuss the company’s latest expansion as well as other recent company developments.


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PHC1122_service-plumber.jpg
Contractor Profit Advantage

Don’t Quote Prices Over the Phone

Pricing a customer’s problem that your techs haven’t seen for themselves could be detrimental to your business.
November 4, 2022
Richard DiToma

For home service contractors, making a service call incurs many costs to the business. What if the customer decides not to have the work done? Charging a minimum service charge fee can alleviate the contractor’s financial burden. 


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iStock-1304733103.jpg
Feature

Three Reasons to Digitize Work Flow

Maybe you started your business with paper and filing cabinets. But digital forms and mobile apps rule our world now.
November 4, 2022

Business owners are continually looking for ways to improve their efficiency and cost effectiveness while also keeping their employees and customers satisfied.


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PHC1122_talking with the media.jpg
Momentum Building Marketing

Lights! Camera! Interview!

Media training helps you prepare for your first big on-camera appearance.
November 4, 2022
Heather Ripley

If you’ve established yourself as an expert in your field, media outlets will contact you to discuss how weather and other events can affect a home’s plumbing and mechanical systems. Read on for tips to handle those interviews.


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PHC1122_after-hours-emergency-services.jpg
The 7-Power Contractor

Do You Extend Services 24/7/365 to Customers?

Teach your technicians, and yourselves, why providing after-hours and emergency services is the right thing to do for your customers.
November 4, 2022
Al Levi

It seems as if the days of after-hours emergency services are gone for home services businesses. The primary reason is a lack of qualified technicians and business owners wanting to keep existing techs happy. However, what about keeping customers happy?


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