IMARK Plumbing recognizes members and suppliers who achieved results and successfully participated within IMARK marketing programs.

In his new role, Halliwell, an experienced SaaS executive, will lead XOi's financial operations.

Albany, New York’s premier, third-generation home service company is the latest addition to the Redwood Partner roster.

Miura is proud to announce the launch of the revolutionary Miura Care Program, a comprehensive preventative boiler maintenance program, in partnership with Hartford Steam Boiler (HSB).

This new location is currently working on stocking a wide range of carbon and stainless steel pipe, fittings, flanges, and valves, as well as tubing products.

Independent Mechanical Supply is pleased to announce the hiring of Lee Keay as head of HVAC effective Feb. 5, 2024. 

The business development, training and mentoring group believes in encouraging women to enter the trades and sees its sponsorship of the nonprofit as a way to empower women.

If you’ve never been viewed on camera before, getting media training to ensure you look and sound professional while sharing your expertise is a good idea. Make sure to jot down some notes about what you want to say, but don’t script it. Practicing on camera can illustrate areas where you need to improve.

When customers call with an emergency — especially after business hours — you need a system to determine if it truly is an urgent situation. If it is, how do you determine what technician to send? An option to control after-hours chaos is to give that privilege to service agreement program members.

Don’t confuse habits for loyalty. The problem for some companies is they believe they know what customers think and want; in many cases, they don’t.