Years ago, in my plumbing company’s infancy, I got a call from an unhappy customer. One of my technicians had handled a routine service call differently than I would have. 

There is an age-old question that every business owner has to contemplate: Should I grow my business? 

In October, a contractor walked into a supply branch holding a competitor’s quote.

Terms that I see everywhere today are influencer and thought leader. I do not purport to be one, but in reflecting on my long industry career, I certainly benefited from many of them.

HeatLink Group is pleased to announce the appointment of Kim Laurette as vice president of sales and marketing, effective Aug. 31, 2026.

Rooter Hero Plumbing & Air launches a Back-to-School Giveaway supporting teachers with donations toward their classroom wish lists.

This the association’s annual recognition of the contractors, service managers, and volunteers whose work sets the standard for professionalism in the HVACR industry.

The appointment represents a key investment in USGBC’s strategy to transform how buildings and communities are designed, built, and operated to save energy, reduce waste, and improve occupant health.

Bibbee brings more than 20 years of commercial and operations leadership experience in industrial supply distribution.

Ripley PR has been named a silver winner in the TITAN American Business Awards’ Outstanding PR Campaign category for its work with Reins.