Business Uncomplicated
Just Stop — Five Things that Drive Customers Away
Instead, focus on good manners, real conversations, professional service and delighting your customers.
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Ellen Rohr
Ellen Rohr is president of the franchise company, ZOOM Drain, www.zoomdrain.com, and offers "in the trenches" insights to contractors and family business owners. Reach her at (417) 753-1111 or [email protected]. For free business tips, problem-solving webinars, money-making tools and lots of love, visit www.ellenrohr.com.
ARTICLES
Business Uncomplicated
Retirement?
If you’re considering that next step, take stock of what you have and what you need to enjoy the next pages of your life brochure.
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Business Uncomplicated
But Wait! There’s More! Infomercial Inspiration
There are ways to leverage this formula to promote you and your honorable company ethically.
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Business Uncomplicated
Good Deal Vs. Bad Deal
What can we do to add value throughout the customer journey?
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Business Uncomplicated
Cameras On! And Other Tips for Better Video Conferencing
In this new work normal, I’m committed to improving how we engage our team remotely.
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Business Uncomplicated
How to Write a Procedure
A pandemic is something we should be prepared to deal with again, so now's a good time to update your procedures.
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Business Uncomplicated
Need a Hand or Lend a Hand
Some thoughts for being of service to each other during the toughest times.
Business Uncomplicated
Ready to Go?
Advice on determining why you might want to sell your company and, if you do, how to set yourself up for success.
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Business Uncomplicated
Women in Plumbing Profile: Chasity Chipman
Positive role models and support from family and trades colleagues lead to a rewarding career for this young woman.
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