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Home » Authors » Ellen Rohr

Articles by Ellen Rohr

phc12_ellen
Business Uncomplicated

How to Keep Them Busy: Office Team Edition

Step into your role as the leader by reminding team members that this is a cyclical business.
December 5, 2019
Ellen Rohr
No Comments
Last month, I shared tips for keeping your office team busy when the phones aren’t ringing. This month, let’s explore what to do with your field technicians when there aren’t any calls on the board. 
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phc11_ellen
Business Uncomplicated

How to Keep Them Busy: Office Team Edition

How to Keep Them Busy: Office Team Edition
November 4, 2019
Ellen Rohr
No Comments
I prefer two part-timers to one full-timer in the office. When it’s busy, or you’re going out of town, one or both of them could log extra hours. Better than burning one person out.
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phc10_ellen
Business Uncomplicated

You Know You’re a Plumber’s Wife When …

The experience is different for all of us, but we can certainly relate on more than one level.
October 9, 2019
Ellen Rohr
No Comments
I enjoy a certain lifestyle that women who didn’t marry a plumber can’t even imagine. Certainly, there are other family members—husbands, partners, kids—who could relate to this experience, and probably even add to it.
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phc09_ellen
Business Uncomlicated

Is It Time?

Succession planning, assisted living and other awkward life conversations.
September 5, 2019
Ellen Rohr
No Comments
Succession planning, assisted living and other awkward life conversations.
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phc08_ellen
Business Uncomplicated

World Solutions: What to Do About Waste?

FloHawks’ JR Inman is a man on a mission: to help provide proper sanitation across the globe.
August 7, 2019
Ellen Rohr
No Comments
Wow. JR is a man on purpose. He inspired me and I am happy to share his story with you. 
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phc07_ellen
Business Uncomplicated

Beach Book Club

I celebrate both nonfiction and fiction, as long as the words make me think or feel or learn something.
July 8, 2019
Ellen Rohr
No Comments
Here are my latest, favorite recommendations for Beach Book Club.
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phc06_ellen
Business Uncomplicated

Training Basics

From old school to leading edge — what always works.
June 4, 2019
Ellen Rohr
No Comments
Let’s explore ways we can combine cool digital options with sound training practices to enhance learning.
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phc05_ellen
Business Uncomplicated

Women in Plumbing: A New Voice

The story of how Pamela Belyn went from law books and contracts to owning purple steel-toed boots and a drain/sewer-cleaning business.
May 7, 2019
Ellen Rohr
No Comments
The story of how Pamela Belyn went from law books and contracts to owning purple steel-toed boots and a drain/sewer-cleaning business.
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phc04_ellen
Business Uncomplicated

Little Kids and the Family Business

Take your kids to work and teach them about entrepreneurship — and make it fun!
April 3, 2019
Ellen Rohr
No Comments
Take your kids to work and teach them about entrepreneurship — and make it fun!
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phc03_ellen
Business Uncomplicated

Customer Recovery

Develop a process to prepare your team for the inevitable bumps on the road to great customer service.
March 4, 2019
Ellen Rohr
No Comments
Develop a process and prepare your team for the inevitable bumps on the road to great customer service.
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