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Consolidated Supply Chairman Karolyn Neupert Gordon Passes Away.jpg

Consolidated Supply Chairman Karolyn Neupert Gordon Passes Away

June 10, 2024

It is with great admiration and sadness that the Neupert and Consolidated family share the peaceful passing of Consolidated Supply Co.'s beloved chairman of 21 years, Karolyn Neupert Gordon, late on Thursday, May 23, 2024.


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IMARK Plumbing and Verticals to Continue Independent Operations.jpg

IMARK Plumbing and Verticals to Continue Independent Operations

June 5, 2024

It has been announced that IMARK Plumbing, including IMARK Waterworks, Irrigation, PVF, and the Luxury Products Group (LPG), will continue to operate as independent buying groups.


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DPHA Expands Online Education Program.jpg

DPHA Expands Online Education Program

June 3, 2024

DPHA announces the expansion of its online education system, DPHA University.


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TW0524_chat with artificial intelligence.jpg
Showroom Excellence

Using ChatGPT for Your Showroom

While I am a hardline fan of brick-and-mortar showrooms, I believe that using AI will only help improve the experience.
June 3, 2024
Jeff MacDowell

The more I use ChatGPT, the more I realize the benefits of using artificial intelligence (AI) to help the customer experience.


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In tubs.jpg
Feature

Be a Magician

Showroom consultants in the Winsupply family must understand client likes/dislikes, budgets, timelines — and package everything together for the right look.
May 6, 2024

As a consultant, you need to be aware of all that to achieve the best results for your customers. You also need to be aware of the current trends and products and how to put them all together to achieve the look desired at the budget given.


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Consolidated Supply Company Celebrates Reimagined Showroom.jpg

Consolidated Supply Company Celebrates Reimagined Showroom

April 30, 2024

After months of anticipation, the Tigard Showroom officially opens its doors.


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RLS Expands HVAC-R Education Initiatives with New Training Center and Launch of Mobile Showroom.jpg

RLS Expands HVAC/R Education Initiatives with New Training Center and Launch of Mobile Showroom

April 23, 2024

A ribbon-cutting ceremony, preceded by press fitting demonstrations and a behind-the-scenes tour of the RLS manufacturing facility, marked this momentous occasion on Thursday, April 18.


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General Plumbing Supply Acquires PHAC.jpg

General Plumbing Supply Acquires PHAC

April 10, 2024

GPS is rebranding this master distribution business as Showroom Source by GPS and has already begun transitioning distributors, showrooms and dealers.


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KBIS 2024 Records 35% Increase in International Exhibitors 1.jpg

KBIS 2024 Records 35% Increase in International Exhibitors

March 14, 2024

NKBA Global Connect drives new-to-North America kitchen and bath brands.


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TW0324_decision fatigue.jpg
Showroom Excellence

Navigating Decision Fatigue: Strategies for Luxury Bath and Kitchen Showrooms

Leaders who care and are committed to training ensure that employees and customers are engaged in the decision-making process.
March 4, 2024
Jeff MacDowell

Frequently, I observe showroom salespeople who miss the boat when it comes to maximizing the potential of a project.


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