Texas became the center of a plumbing crisis when record-shattering Winter Storm Uri crossed the Southern and Central U.S in February.

Way back when, as the Plumber’s Wife, I was the service coordinator in our family business. One day, when a caller told me her name, I broke out in a cold sweat.

Water infrastructure under our streets and in our buildings is useful for a lot more than potable water and sanitary sewer.

Whether you are already a plumbing, heating or cooling service contractor or thinking about becoming one, the following hurdles of business pertain. 

The impact of COVID-19 will be positive for improved home design. Is your showroom staff prepared?

Why is customer loyalty so important? When clients trust a retailer, they become loyal customers. It means more to a showroom than repeat business.

Franke belongs to Artemis Group and is a leading global provider of solutions and equipment for domestic kitchens, private bathrooms, semi-/public washrooms, the professional foodservice sector, and coffee preparation. Franke Group operates worldwide and employs around 9,000 people in 40 countries.

Each year, The Wholesaler Magazine bestows a best in show award —or shall I say, best in showroom excellence. We place a call for submissions for our annual Showroom of the Year award and look to be inspired by how a company's customer service and engagement stand out from others, and how they overcome challenges.