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Artificial intelligence tools are getting better at answering customer questions. But they still struggle to connect those answers to real companies.
My house has a living room with a vaulted ceiling and a loft area above it. That means in summer, the temperatures can get a little uneve So out of curiosity, I asked ChatGPT a simple question
There are certain movies that come on television, and no matter how many times you have seen them, you stop and watch.
For me, one of those movies is Rocky III. I have probably seen it 50 times. Maybe more. But recently, as I was watching it again, I connected the dots.
Most of the plumbing contractors I know got into the business because they love the trade itself. They enjoy working with their hands. They are passionate about problem-solving. They like making a difference in the lives of their customers.
Accurate pricing requires more than guesswork — it demands honest calculations, realistic assumptions about billable hours and profit margins, and the intelligence to ensure each job supports the business’ survival and success.
One of the issues I often write about is the necessity for you, the contractor, to properly identify and calculate the true operational business costs you incur to run your business — in total and as those costs pertain proportionately to any given task.
As the industry rethinks comfort, efficiency and thermal reuse, the Alliance is helping heating professionals lead the next chapter of water-based energy systems.
When I was first given the charge to help bring the Radiant Professionals Alliance back into a more active role, I knew right away that the timing was right. Honestly, it has become a labor of love.
Fall heating season is here. What market forces are changing how we do business? What does the future business and technical climate look like for the PHC contractor?
Modular boiler plants offer a smarter path to reliability and efficiency, using staged operation to match real building loads while simplifying maintenance and reducing long-term costs.
The first modular boiler room I walked into had four small boilers. My immediate reaction was, “Why would anyone buy four boilers when two larger ones would do the same job?”
Here’s how HVAC distributors navigate a market that refuses to sit still.
Nobody said 2026 would be easy. The refrigerant transition that reshaped purchasing patterns last year did not simply resolve itself when the calendar turned.