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Feature

Building a Culture of Five-Star Reviews

A contractor’s reputation is often based on the number of stars received online.
December 6, 2021

We’ve all done it. We decide that we want to go out to eat, but don’t know where to go. Or, maybe we’ve decided to buy a new phone, but can’t determine whether to get an iPhone or Android.


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Momentum Building Marketing

Set Your Sights On Success with a Strategic PR Campaign

End-of-year planning should always incorporate new ways of reducing the negatives and increasing the positives.
December 6, 2021
Heather Ripley

It’s that time of year when businesses are looking at the future and creating their plans for the next year. It’s also a busy time of year for plumbing and HVAC contractors...


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The 7-Power Contractor

Two Roles You Can Never Leave as an Owner

By taking control of the financial and marketing roles at your company, you ensure that you are the only one at the wheel of your company car.
December 6, 2021
Al Levi

“I fired all of them,” said the Canada-based condominium developer I was helping to optimize his business. “Wow,” I said. “What happened?”


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Contractor Profit Advantage

Contractor Zeroes Should Never Criticize Contractor Business Heroes

Don’t criticize those who price their services to maximize profits — that’s the goal of all smart business people.
December 6, 2021
Richard DiToma

During a conversation with a plumbing contractor (I’ll refer to as Tip) who called me he told me about a fellow plumbing contractor who is a friend of his.


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Performance Management

10 Commandments of Today’s Sustainable Company

What separates companies that survive from the others is the ability to proactively reinvent to stay relevant in the marketplace.
December 6, 2021
Howard Coleman

Being sustainable is not just about being “green” — or only about sustainable supply chains. 


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The Beschloss Perspective

Inflation Causes Worldwide Rate Hikes

Canada’s GDP has shrunk due to supply-chain disruption; its exports plunged at the rate of 15 percent in the second quarter.
December 6, 2021
Morris Beschloss

Canada’s gross domestic product shrunk in the second quarter as the same supply-chain distribution issues affecting other countries are hitting Canada, too. Its exports were plunging at the rate of 15 percent during the second quarter.


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Inventory Management

Can Technology Help Us Get Through This Labor Crisis?

As distributors of products, we are the backbone of this great economy. We need to deliver.
December 6, 2021
Jason Bader
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AIM/R Rep Corner

Five Chocolate-Glazed Munchkins

Reward team members on the basis of their behavior, not their performance. Performance requires talent. Behavior only requires a choice.
December 6, 2021

Every Sunday morning, my five-year-old son Axel, my wife and I stop at the Dunkin’ Donuts in our hometown on our way to Axel’s hockey practice. We purchase five chocolate-glazed Munchkins. 


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Feature

The Wholesaler's Person of the Year is YOU! The PHCP-PVF Wholesaler Distributor

As the cornerstone to an industrious nation, wholesale distributors rally to the call to provide strength, determination and a can-do spirit to weather any storm.
December 6, 2021
Ruth Mitchell
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Feature

Barclay Sales Celebrates 50 Years

The manufacturers’ representative agency learned to be nimble when outside forces required change, and to take calculated risks when needed.
December 6, 2021
Ruth Mitchell

This year marks the 50th anniversary of Barclay Sales, a manufacturers’ representative company located in western Canada.


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