The entire event had a total of 4,361 attendees including more than 700 conference delegates, setting a new record.

Customers want to be in control and it has to be their idea. Telling someone they are empowered still leaves you in control. Now, let’s create an environment that empowers the customer. 

It may surprise you that in today’s crowded social media world, organic reach is not enough to effectively market your company.

To thrive in the plumbing and heating supply business for more than 50 years, you can’t be complacent. You must stay on top of technology and make sure you’re providing your customers with best-in-class solutions at competitive prices.

The onsite training facility will offer traditional classroom sessions, as well as real-world, hands-on training in A. O. Smith's three fully functional residential, commercial and tankless product labs.

The summit's program included strategic and relevant HR and finance topics and featured networking roundtables, keynote speeches, concurrent educational sessions, a service provider tour, and more.

Crescent Tools will give $2,000 to each SkillsUSA chapter's sponsoring school in honor of their success toward preparing students with the personal, technical and workplace skills they need to thrive in their respective industry.

Sustainable energy, building performance and refrigeration technologies were just some of the topics of great interest as HVACR professionals from around the world exchanged knowledge at this year's conference.

Legend focused the training initiative around its potable systems including its HyperPure PE-RT tube.