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Home » Topics » Plumbing

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Contractor Profit Advantage

First Impressions Are Important

The pros and cons of service call charges versus free estimates and the implications of charging by the hour versus by the task.
February 3, 2025
Richard DiToma
Success in the plumbing, heating and cooling industry hinges on both technical expertise and exceptional customer service. Columnist Richard DiToma emphasizes the importance of first impressions, particularly during initial phone interactions.
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Feature

Donating Inventory: An Easy Business Decision

Pacific Plumbing Supply’s partnership with World Vision exemplifies how businesses can integrate philanthropy into their operations for mutual benefit.
February 3, 2025
Ruth Mitchell

In the United States, nearly 12 million children live below the poverty line. Most live in communities where opportunities are lacking, educational outcomes are far below average and hope is difficult to find. And that’s under “normal” circumstances.


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Feature

Advantages of Membership: Vernon Bitzer Associates

This Pennsylvania agency has a diverse ownership team and a strong focus on customer care.
February 3, 2025

Located in Warminster, Pennsylvania, the 21-person rep agency covers eastern Pennsylvania, southern New Jersey and Delaware with a 12,000-square-foot warehouse. 


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Feature

NKBA Looks Ahead to KBIS 2025

Highlights include the Voices from the Industry Conference, the NKBA Global Connect program and the NEXTStage presentations.
February 3, 2025

As the owners of the Kitchen & Bath Industry Show (KBIS), the National Kitchen and Bath Association (NKBA) looks forward to KBIS 2025.


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Feature

Fighting Legionella: Protecting Commercial or Healthcare Facilities with Multibarrier Approach

A comprehensive water management plan is vital to protect vulnerable populations from this deadly pathogen.
February 3, 2025

With the right conditions — typically water that’s not moved or exchanged frequently, and with tepid to warm temperatures — Legionella thrives in piped water system biofilm. 


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Feature

Unlocking Cost Savings: Improving Water Quality Enhances DHW System Efficiency and Reliability

Viewing water quality in domestic hot water systems beyond pathogen mitigation can pay dividends in the short and long term.
February 3, 2025

Explore the importance of maintaining good water quality in domestic hot water systems beyond pathogen mitigation in this article by Armin Madani.


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Feature

Closing the Knowledge Gap for Reducing Legionella in Building Water Distribution Systems

Expanding plumbing engineer and contractor roles during construction and commissioning helps ensure better project water quality.
February 3, 2025

Plumbing engineers and contractors need to gain a deeper understanding of water quality science and implement effective water management programs based on ANSI/ASHRAE standards.


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Hills Distribution Expands Into New Markets With Two Partner Companies

January 31, 2025

Hills Distribution has partnered with two additional high-quality distributors serving New York, Vermont, Western Massachusetts and New Jersey.


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A. O. Smith to Unveil Tankless Water Heater Line Extension at 2025 AHR Expo .jpg

A. O. Smith to Unveil Tankless Water Heater Line Extension at 2025 AHR Expo

January 30, 2025

A. O. Smith will showcase two new tankless water heaters for the first time at the upcoming 2025 AHR Expo, set to kick off on Feb. 10 in Orlando, Florida.


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Marki Huston Appointed CEO of Viega North America.jpg

Marki Huston Appointed Permanent CEO of Viega North America

January 30, 2025

Viega is pleased to announce the appointment of Marki Huston as the permanent CEO of Viega North America, effective immediately.


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