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Success in the plumbing, heating and cooling industry hinges on both technical expertise and exceptional customer service. Columnist Richard DiToma emphasizes the importance of first impressions, particularly during initial phone interactions.
Pacific Plumbing Supply’s partnership with World Vision exemplifies how businesses can integrate philanthropy into their operations for mutual benefit.
In the United States, nearly 12 million children live below the poverty line. Most live in communities where opportunities are lacking, educational outcomes are far below average and hope is difficult to find. And that’s under “normal” circumstances.
This Pennsylvania agency has a diverse ownership team and a strong focus on customer care.
February 3, 2025
Located in Warminster, Pennsylvania, the 21-person rep agency covers eastern Pennsylvania, southern New Jersey and Delaware with a 12,000-square-foot warehouse.
A comprehensive water management plan is vital to protect vulnerable populations from this deadly pathogen.
February 3, 2025
With the right conditions — typically water that’s not moved or exchanged frequently, and with tepid to warm temperatures — Legionella thrives in piped water system biofilm.
Expanding plumbing engineer and contractor roles during construction and commissioning helps ensure better project water quality.
February 3, 2025
Plumbing engineers and contractors need to gain a deeper understanding of water quality science and implement effective water management programs based on ANSI/ASHRAE standards.
A. O. Smith will showcase two new tankless water heaters for the first time at the upcoming 2025 AHR Expo, set to kick off on Feb. 10 in Orlando, Florida.