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Jim Cain image from F.W. Webb_2.jpg
Feature

Q&A with Jim Cain, 80-year-old Counter Associate at F.W. Webb

On the job since 1969, Cain’s expertise helping contractors got him a front-page article in The Boston Globe.
October 1, 2025
Steve Smith

At 80 years old, Jim “Caino” Cain still shows up daily to solve plumbing puzzles with a smile, proving that passion, people, and decades of know-how never go out of style.


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PHCN1025_phobias-pricing fears.jpg
Contractor Profit Advantage

Removing Price Phobia

By understanding true operational costs and confidently setting prices above those costs, contractors can ensure their businesses remain profitable and sustainable.
October 1, 2025
Richard DiToma

If you’re afraid your prices are too high, the real danger may be that they’re too low to keep your business profitable and sustainable.


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PHCN1025_Combustion (5).jpg
Contractor Stories

Combustion Analysis: Why Skipping It Costs You Customers

Performing this service is essential for ensuring safety, maximizing efficiency and extending the lifespan of heating systems, while building trust and professionalism.
October 1, 2025
Tom Soukup

If your heating pro doesn’t own a combustion analyzer, they’re not just cutting corners — they’re risking your comfort, safety, and money.


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PE1025_construction contract.jpg
Legal Pipeline

The Limits of a Contractual Waiver of Consequential Damages

Direct damages, which naturally result from a breach, are not waived even with an express contractual clause.
October 1, 2025
Steven Nudelman

I represent various industry players in construction contract negotiations and, invariably, at least one party wants a “waiver of consequential damages” clause in the agreement. 


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ServiceTitan Releases 2025 Consumer Trends in Trades Report.jpg

ServiceTitan Releases 2025 Consumer Trends in Trades Report

September 30, 2025

Developed in collaboration with Synchrony and Visa, the report analyzes evolving homeowner preferences and spending behaviors across key demographics, providing actionable insights that contractors can use to help grow their business.


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MCAA Launches New Mental Health Committee.jpg

MCAA Launches New Mental Health Committee

September 30, 2025

The committee will bring together passionate and dedicated leaders focused on advancing mental health awareness and suicide prevention across the mechanical contracting industry.


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F.W. Webb Company Opens New Location in Middlebury, Vermont.jpg

F.W. Webb Company Opens New Location in Middlebury, Vermont

September 29, 2025

The 35,000-square-foot building offers convenient access to Route 7, Middlebury College, downtown Middlebury, and surrounding communities.


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Topeka, Kansas, Adopts 2024 Uniform Codes.jpg

Topeka, Kansas, Adopts 2024 Uniform Codes

September 29, 2025

The adoptions make Topeka the fifth-most-populous city in the state of Kansas to adopt the UPC and UMC. 


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Rapid Locking System Names Susan Labadie President.jpg

Rapid Locking System Names Susan Labadie President

September 29, 2025

Labadie joins RLS from CerroZone, where she served as president and led the company’s rebranding and market positioning of its innovative indoor air purification technology.


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Monumental Supply Celebrates 75th Anniversary and Introduces Rebrand.jpg

Monumental Supply Celebrates 75th Anniversary and Introduces Rebrand

September 29, 2025

Monumental Supply’s new visual identity and messaging reflect the legacy of its storied brand, showcasing its broad product offering, including pipe, valves, fittings, and industrial and elevator supplies.


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