Ed Ihrie was a visionary. In 1972, as the general manager and a stockholder of W.L. Smith Supply Co., a wholesale distributor located in North Carolina, Ihrie saw a need in the marketplace that was not being met.

One of the biggest components of customer service is having the right stuff at the right place and at the right time. Use your distribution software package to ensure your customers’ most-used items are well-stocked.

By connecting with your target audience, keeping brand vision consistent and communicating effectively with your clients, you shape the entire customer experience online, in-store and in-home.

Wholesale distributors know that having all the products to complete your customer’s project is essential for complete customer satisfaction.

Apple’s foray into financial services, news and video games is to keep up with competitors also expanding outside their core business.

In April, Jen attended Epicor Software Corp.’s Insights user conference as the company’s guest at the Mandalay Bay in Las Vegas. Due to Epicor’s great hospitality, Jen is already campaigning with Rich to attend in his place again next year.

Attendees will be eligible for 0.1 CEUs through ASPE.

The average annualized sales growth for the 12 months through April 2019 is 12.6 percent.

Benefits include the PMI Market Outlook, Aspiring Leaders Program, and an e-learning initiative featuring two courses about codes and standards.