At some point in the life of your business, you’ll deal with a crisis that could hurt your company’s reputation.

The construction industry is slow to adopt digital technology to streamline project workflow and processes.

Arriving at the right prices for your home services business to thrive is a matter of proper calculation, not guessing or charging a dollar less than your competitors. Wrong results are always arrived at when numbers are not properly calculated.

It was 33 years ago on a blistering cold Friday night in Billings, Mont., when the Grainger emergency service operator notified me that I needed to call a customer immediately. 

It’s an interesting feeling when you’re asked to contribute to a publication you’ve grown up reading, respecting and appreciating. 

If you’re in the business of sales, especially within manufacturers’ rep agencies, you’ve likely heard about customer relationship management (CRM) systems. 

It was Einstein who said the difference between genius and stupidity is that genius has its limits.

Rinnai America Corporation applauds the U.S. Department of Energy (DOE) for carefully considering proposed efficiency standards on water heaters and preserving the ability of U.S. consumers to continue to choose from all types of tankless water heaters.

With Oatey Co. joining as the 15th founding sponsor, WiPP celebrates another significant milestone in its journey, recognizing the pivotal role that its sponsors play in shaping the plumbing landscape.