We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.

logo
  • Engineers & Specifiers
  • Contractors & Installers
  • Wholesalers & Distributors
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Free Subscription
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • PRODUCTS
    • Bath & Kitchen
    • Fire Protection
    • HVAC
    • Hydronics/Radiant
    • Plumbing
    • PVF
    • Tools
  • PROJECTS
    • Commercial
    • Green Building
    • MRO/Retrofit
    • Remodeling
    • Residential
  • HOW TO
    • Design
    • Fire Protection
    • Legal Matters
    • Management
  • BUSINESS
    • Buying Groups
    • Technology
    • Associations
  • CODES & STANDARDS
    • ANSI
    • ASHRAE
    • ASSE
    • Regulations
    • Green Building
    • IAPMO
    • ICC
    • NFPA
  • RESOURCES
    • Media Kit
    • Advertise
    • Contact Us
    • Classifieds
    • Digital Editions
    • Behind the Wall
    • Webinars
    • AHR Live 2023
  • PODCASTS
  • DIGITAL EDITIONS
Home » QSC Announces Two New Contractor Programs

QSC Announces Two New Contractor Programs

April 25, 2018
No Comments
QSC Power Meeting: Special Edition Focuses on How to Achieve Results

Expanding its specialized resources for plumbing and HVACR service and repair contractors, Quality Service Contractors announces two new programs that can help those businesses achieve a competitive edge.

The programs include Pillars of Success, QSC’s new business development and management system; and Front Line Service Training that develops the customer service and sales skills of technicians.

“With these expanded educational offerings, we’re reinforcing QSC’s mission to help contractors achieve greater success by working smarter, not harder,” said Dan Callies, chairman of QSC, an enhanced service group of the Plumbing-Heating-Cooling Contractors – National Association.

Pillars of Success

Based on the 10 core areas – “Pillars” – critical to long-term growth and sustainability, Pillars of Success gives owners of businesses of all sizes and stages a comprehensive system for owning, operating and developing a business that leads to personal and financial freedom. The program’s powerful benchmark-based approach looks at each company individually to tailor coaching and learning for immediate impact.  Working in conjunction with a QSC business coaches, participants learn vital best practices in entrepreneurship, team management, financial management, marketing, customer care and more.

Pillars of Success is built for the lifetime of the company and will help businesses of all stages and sizes improve and achieve greater success. QSC is offering contractors a free assessment of how Pillars of Success can help them.

Front Line Service Training

QSC’s all-new Front Line Service Training program helps service contractors develop a team of all-star technicians with the knowledge, skills and desire to create exceptional customer experiences, sell more, drive repeat business and create results. Centered on QSC's 10-Step Customer Experience Delivery System, this two-day program teaches technicians the mindset, concepts and techniques they need to succeed. For more information and to reserve a spot for your technicians, contact QSC at qsc@naphcc.org.

“Our members realize they need that combination of technical skill and business savvy to be successful,” Callies said. “These programs give them that advantage and help them to surface as the contractor of choice in their respective areas.”

 

Associations Best Practices Contractors & Installers Industry Community News Plumber Plumbing
  • Related Articles

    The Living In Place Institute Announces Two New Education Programs and the Preferred Industry Partner Program

    QSC Members Meet to ‘Future Proof’ Businesses

    IWSH Announces Two New International Volunteering Opportunities

You must login or register in order to post a comment.

Report Abusive Comment

Most Popular

  • SLB Announces Newmans Valve as NEWCO Valve Supplier for Western Hemisphere

  • Duravit Announces New Hires and Promotions

  • PVF Roundtable Annual Golf Tournament Registration Now Open

  • Chicago Plumber’s Union Dyes Chicago River Green for St. Patrick’s Day 2023

Featured Video

Caleffi video thumb

The Gold Standard: Separation with NO Compromise

Industry Events

  • 11Apr

    ASA ELEVATE2023

    Charleston, SC
  • 18Apr

    2023 WQA Convention & Exposition

    Las Vegas, NV
  • 18Apr

    2023 AD Decorative Brands Annual Meeting

    Boston, MA
More Events

Subscribe to our newsletters & stay updated

Subscribe & Learn More

  • Tw03 2023 cover
    Learn More
  • Pe03 2023 cover
    Learn More
  • Phc03 2023 cover
    Learn More
  • Es 2022
    Learn More
Subscribe

More from PHCP Pros

  • Editorial Team
  • Home
  • Contact Us
  • About
  • Advertise

Follow Us

© 2023 All Rights Reserved

Design, CMS, Hosting & Web Development | ePublishing