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Contractors take just as much pride in their service vehicles as they do their work. If first impressions matter in every business, in the home service business they arrive curbside.
Dave Sullivan built a business on honesty and craftsmanship, and passed the trade
and those values to his son, Shane.
For many plumbing and heating professionals, the best teachers don’t retain college degrees from exorbitantly priced universities. On rare occasions, they even live under the same roof.
Long-term profitability comes from pricing above true operating costs, projecting confidence, maintaining strong customer relations, delivering excellent value and regularly reviewing and adjusting the plan when results fall short.
The NFL season is up and running. Those of us who enjoy watching football get to sit back in our easy chairs at home or join other enthusiasts at the local pub to view the games.
ServiceTitan has released its The Update: 2026 State of AI in the Trades Report, its second report examining the adoption and impact of artificial intelligence across the trades.
We planned to talk to Valerie Butler earlier in the day when we headed to see her at P.I.P.E. Inc., a contractor specializing in commercial plumbing and fire protection in the Indianapolis market and where she’s worked since 2020.
Contractors using word of mouth, networking, websites, local outreach and clear vehicle branding build awareness for their companies without irritating potential customers through intrusive or annoying sales tactics.
A respected industry leader with more than 30 years of experience, Tudor will lead CAMP’s revenue organization and help accelerate the company’s continued growth/
Why technical skill alone isn’t enough to build a profitable contracting company — and how disciplined pricing, sound math and business judgment separate real operators from those merely getting by.
If you search the Internet for the definition of the word “business,” you’ll find a version of this idea:
“Business is an organization that provides goods and services to the community in exchange for money, with the goal of becoming profitable.”