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Workforce study shows word-of-mouth remains king, even as contractors rapidly adopt technology to improve efficiency and profitability.
February 2, 2026
While technical skills remain the foundation of the trade, a new workforce study reveals that the real competitive edge for today’s plumbing contractors lies in mastering the business side—from accurate estimating to adopting efficiency-driving technology.
You may be doing everything right in the field, but outdated profiles, stale reviews and weak local signals are quietly costing you calls before the phone ever rings.
February 2, 2026
Stop letting potential leads pass you by and learn how small, consistent updates to your Google presence can transform your business from invisible to a top-tier local choice.
Owners must train and compensate staff appropriately to earn their respect, as it leads to high-quality service, repeat business and a strong reputation among consumers.
Discover how building a foundation of respect within your team—through mastery, training, and clear expectations—is the essential catalyst for delivering the excellence that earns lifelong customer loyalty.
Service agreements, clear emergency definitions and after-hours policies can manage customer expectations, reduce stress and maintain profitability for your business and technicians.
Pricing for profit, setting clear service boundaries and rewarding loyal customers are the cornerstones of this veteran contractor’s approach to delivering excellence without burning out — or going broke.
Nate Agentis strives to help fellow tradespeople find health and wholeness after discovering the hardest part of building a business is taking care of yourself in the process.
A third-generation plumber thrust into leadership after family tragedy, Nate Agentis scaled his contracting company to millions — only to discover the real work was rebuilding himself. Now, he’s on a mission to help other tradespeople find health and wholeness.
This new global partnership elevates LIXIL’s long-standing commitment to vocational education, building upon the strong foundation of support from its brand GROHE, which has championed Worldskills for many years.
Rheem’s ProTerra line was created in collaboration with a team of plumbers to make installation easier and provide consumers with connectivity, comfort and energy efficiency.
With a passion for both plumbing and teaching, Thomas Hicken—aka “Plumber-Tom”—is reshaping apprenticeship education through hybrid learning, hands-on mentorship, and code-focused YouTube content, proving that trades education can be as innovative as the work itself.