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Competitive pay and creative incentive programs that reward both sales and performance ensure that top technicians feel valued and motivated to stay with your company.
With a plumbing career spanning 44 years, Massey is an ideal representative for Blue Monster products as he pursues his passion for fishing as a professional fisherman.
Since entering the diagnostics category in 1996, RIDGID has played a key role in transforming how
professionals inspect pipelines, locate underground utilities and diagnose infrastructure issues.
RIDGID, a part of Emerson’s professional tools portfolio, is
celebrating three decades of diagnostic innovation at the WWETT Show, Feb. 17-19, in Indianapolis.
Workforce study shows word-of-mouth remains king, even as contractors rapidly adopt technology to improve efficiency and profitability.
February 2, 2026
While technical skills remain the foundation of the trade, a new workforce study reveals that the real competitive edge for today’s plumbing contractors lies in mastering the business side—from accurate estimating to adopting efficiency-driving technology.
You may be doing everything right in the field, but outdated profiles, stale reviews and weak local signals are quietly costing you calls before the phone ever rings.
February 2, 2026
Stop letting potential leads pass you by and learn how small, consistent updates to your Google presence can transform your business from invisible to a top-tier local choice.
Owners must train and compensate staff appropriately to earn their respect, as it leads to high-quality service, repeat business and a strong reputation among consumers.
Discover how building a foundation of respect within your team—through mastery, training, and clear expectations—is the essential catalyst for delivering the excellence that earns lifelong customer loyalty.
Service agreements, clear emergency definitions and after-hours policies can manage customer expectations, reduce stress and maintain profitability for your business and technicians.
Pricing for profit, setting clear service boundaries and rewarding loyal customers are the cornerstones of this veteran contractor’s approach to delivering excellence without burning out — or going broke.