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Once again, PHC News readers shared pictures of their service vehicles that get them to and from plumbing and heating service calls, advertising and marketing their companies along the way.
OK, admit it. How often have you heard plumbing and drain cleaning pros blame customers for them not completing their work on time – or for simply not completing their work in a professional manner?
Columnist Richard DiToma discusses the challenges that plumbing and heating contractors face in their business operations, particularly related to rising fuel costs, inflation, customer relations and profitability.
On his Instagram page @alan_carlson, Alan shares content that showcases his daily work in the field, teaching and assisting other tradespeople along the way.
Not content with just having a booth at a home show, plumbing and radiant heating contractor Tyler Arndt, Arndt & Son Plumbing, turns his own house into a display.
While personal connections remain unbeatable, technology can still enhance customer service.
September 2, 2024
While the core competencies for home service contractors remain almost untouchable, there are some advancing technologies that complement the industry and can even strengthen it.
Like ancient gladiators, contractors must exhibit weapons (technical prowess) and armor (business acumen) to succeed. Understanding true costs, pricing services properly and running a business profitably will win the day.