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Home » Topics » Plumber

Plumber
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ARTICLES

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Feature

What Contractors Say They Need for Tomorrow’s Plumbing Business

Workforce study shows word-of-mouth remains king, even as contractors rapidly adopt technology to improve efficiency and profitability.
February 2, 2026

While technical skills remain the foundation of the trade, a new workforce study reveals that the real competitive edge for today’s plumbing contractors lies in mastering the business side—from accurate estimating to adopting efficiency-driving technology.


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Feature

Why Even the Best PHC Contractors Stay Invisible Online

You may be doing everything right in the field, but outdated profiles, stale reviews and weak local signals are quietly costing you calls before the phone ever rings.
February 2, 2026

Stop letting potential leads pass you by and learn how small, consistent updates to your Google presence can transform your business from invisible to a top-tier local choice.


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Contractor Profit Advantage

The Importance of Respect

Owners must train and compensate staff appropriately to earn their respect, as it leads to high-quality service, repeat business and a strong reputation among consumers.
February 2, 2026
Richard DiToma

Discover how building a foundation of respect within your team—through mastery, training, and clear expectations—is the essential catalyst for delivering the excellence that earns lifelong customer loyalty.


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Contractor Profit Advantage

Businessperson Vs. a Person in Business

Service agreements, clear emergency definitions and after-hours policies can manage customer expectations, reduce stress and maintain profitability for your business and technicians.
January 5, 2026
Richard DiToma

Pricing for profit, setting clear service boundaries and rewarding loyal customers are the cornerstones of this veteran contractor’s approach to delivering excellence without burning out — or going broke.


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RUGGED Mind and Body Magazine

It’s All in the Preparation: One Plumber’s Approach to Family and Food

Through meal prepping and simple home cooking, Omar Harris is saving time and teaching his children valuable life skills.
December 16, 2025
Nicole Meyer

In Part 1 of our interview with Omar Harris, we discuss his love of cooking and family — and how meal prepping has changed his life on the jobsite. 


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RUGGED Mind and Body Magazine

Hardship, Healing, and Hope for the Trades

Nate Agentis strives to help fellow tradespeople find health and wholeness after discovering the hardest part of building a business is taking care of yourself in the process.
December 3, 2025
Nicole Meyer

A third-generation plumber thrust into leadership after family tragedy, Nate Agentis scaled his contracting company to millions — only to discover the real work was rebuilding himself. Now, he’s on a mission to help other tradespeople find health and wholeness.  


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LIXIL Becomes Global Industry Partner of WorldSkills International

November 26, 2025

This new global partnership elevates LIXIL’s long-standing commitment to vocational education, building upon the strong foundation of support from its brand GROHE, which has championed Worldskills for many years.


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Rheem ProTerra Hybrid Electric Heat Pump Water Heater Selected as a Good Housekeeping 2026 Home Reno Award Winner.jpg

Rheem ProTerra Hybrid Electric Heat Pump Water Heater Selected as a Good Housekeeping 2026 Home Reno Award Winner

November 12, 2025

Rheem’s ProTerra line was created in collaboration with a team of plumbers to make installation easier and provide consumers with connectivity, comfort and energy efficiency.


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RUGGED Resilience Spotlight: Felix Delgadillo

October 20, 2025
Nicole Meyer

This month, join us as we celebrate Felix Delgadillo, owner of Drain Guys LLC!


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Feature

Q&A with Thomas ‘Plumber-Tom’ Hicken, Professional Practice Assistant Professor, Utah State University

‘It’s funny since I started out thinking that plumbing would be a great thing to do in the summer when I wouldn’t be teaching.’
October 1, 2025
Steve Smith

With a passion for both plumbing and teaching, Thomas Hicken—aka “Plumber-Tom”—is reshaping apprenticeship education through hybrid learning, hands-on mentorship, and code-focused YouTube content, proving that trades education can be as innovative as the work itself.


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