PHCP Pros | Best Practices

Feature

Practical AI for Field Service Management

Service organizations should recognize the potential of artificial intelligence in customer interaction, 'exception' management and complex scheduling.

May 7, 2019

Marne Martin

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Service organizations should recognize the tremendous potential AI holds — they can harness it to transform their operations, outflank their competitors and disrupt their markets.

Feature

Searching for the Next Generation

We recently asked what our readers are doing to recruit and train the next generation of techs.

May 7, 2019

Steve Smith

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PHC News contractor readers share tips on hiring and training the next generation of service technicians.

Momentum Building Marketing

Three Social Media Platforms for Your Plumbing Business

Beyond Facebook and Twitter, take a look at Instagram, YouTube and Pinterest.

May 7, 2019

Heather Ripley

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Your target audience is changing every day, and your marketing strategy should reach them where they are. Take a look at Instagram, YouTube and Pinterest.

Young Professionals + Integrated Design

Let Me Narrate it For You

Your TI-89 calculator doesn’t have the answer to this. It’s about people and experience.

May 6, 2019

Cory Powers

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The importance of clear, comprehensive schematic design narrative — from the contractor’s point of view.

Solar Solutions

Best Practices of Solar Hydronic Design

Solar thermal hydronic combisystems must be designed and installed with the highest standards of longevity and performance.

May 6, 2019

Bristol Stickney

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Solar thermal hydronic combisystems must be designed and installed with the highest standards of longevity and performance to maintain its acceptance and legitimacy in the renewable energy market.

Hiller Tops Ruud's Reliable Contractor List of 6th Consecutive Year

Hiller Tops Ruud's Reliable Contractor List for 6th Consecutive Year

April 24, 2019

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Ruud’s Top-20 Most Reliable Contractors list recognizes exceptional American contracting businesses for sales, customer support and overall service excellence.

LeClairRyan Aviation Attorney: Contractors Should Nix "Casual Use" of Drones Over Construction Sites

April 18, 2019

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In a recent column, Attorney Mark A. Dombroff states that a higher volume of drone flights over construction sites inevitably translates into greater risk of accidents and regulatory violations.

Digital Exclusive: The "Lean" Construction Technologist

April 17, 2019

Jonathan Marsh

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When it comes to construction technology within an organization, Marsh argues that the lean-focused should favor the tech startup model over the manufacturing model.