The workshop led by Pam Krivda, who facilitates HARDI's HR Consulting program, covered a wide range of topics including discipline and documentation, non-harassment, and the various legal aspects of human resources.

Manual Zr defines the requirements for designing zoned comfort systems for residential buildings, including single-family detached and multifamily attached structures.

New this year, strategic supplier sponsors were acknowledged throughout the event and given informal booth session opportunities. Members and suppliers engaged in discussions about new products and other ways to grow partnerships in 2018.

Marketing and sales professionals attending the Marketing & Sales Focus Conference will learn from joint sessions that help them align their strategies and improve synergy between the departments.

Power Meeting participants also received an update on several new QSC programs now available, including a new business coaching program; a new two-day training session that develops the customer service and sales skills of technicians; and QSC’s podcast, “Plumbing and HVAC Success."