We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.

logo
  • Engineers & Specifiers
  • Contractors & Installers
  • Wholesalers & Distributors
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Free Subscription
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • PRODUCTS
    • Bath & Kitchen
    • Fire Protection
    • HVAC
    • Hydronics/Radiant
    • Plumbing
    • PVF
    • Tools
  • PROJECTS
    • Commercial
    • Green Building
    • MRO/Retrofit
    • Remodeling
    • Residential
  • HOW TO
    • Design
    • Fire Protection
    • Legal Matters
    • Management
  • BUSINESS
    • Buying Groups
    • Technology
    • Associations
  • CODES & STANDARDS
    • ANSI
    • ASHRAE
    • ASSE
    • Regulations
    • Green Building
    • IAPMO
    • ICC
    • NFPA
  • RESOURCES
    • PROS REPS
    • Media Kit
    • Advertise
    • Contact Us
    • Classifieds
    • Digital Editions
    • Behind the Wall
    • Webinars
    • AHR Live 2023
  • PODCASTS
  • DIGITAL EDITIONS
Home » Next PHCPPros Special Webinar To Cover Crisis Communications

Next PHCPPros Special Webinar To Cover Crisis Communications

April 28, 2020
PHCPProsWebinar_Ripley

PHCPPros is announcing the next webinar in its Special Webinar Series, "How To Communicate During The COVID-19 Crisis." Presented by Heather Ripley, the webinar will take place on Monday, May 4, at 12:00pm(CST). This webinar series was launched with the goal of keeping readers educated and engaged in the face of COVID-19. The series allows readers to log on each week and learn something new from plumbing, heating, cooling, and piping professionals. 

Ripley is the owner and founder of Ripley PR, a national agency that specializes in trades, has helped numerous service businesses through varying crisis situations. She has more than 12 years of experience in the home service industry, including working with one of the largest home service companies in the country: Clockwork Home Services, franchisor of One Hour Heating & Air Conditioning, Benjamin Franklin Plumbing and Mister Sparky. 

Ripley's webinar will address the changing communications landscape during the COVID-19 crisis. Ripley will focus on six golden rules of responding to media during a crisis, what steps to take to protect a brand if an employee tests positive, and how to keep customers informed without scaring them away.

For many, the old marketing playbook doesn’t cover how to cope with the changes forced upon everyone’s day to day lives by the virus. Ripley will explain why customers and stakeholders need to be reassured that businesses are taking the right steps. She will detail how public relations builds the trust needed to keep people over the long run. She will also address internal communications. The webinar will address how to communicate openly and honestly with employees and consider the optics of business decisions. Attendees will leave understanding how the decisions made and actions taken now will impact business when the shelter in place restrictions are lifted.

PHCPPros has more webinars in store that will cover a range of topics, from working from home to plumbing design and clean energy.

Register for the free webinar featuring Ripley at https://bit.ly/2KN9psp

Best Practices Business COVID-19 Marketing Social Media Technology Training & Education
  • Related Articles

    PHCPPros Announces Next Webinar In Special Series

    Zurn to sponsor next PHCPPros webinar featuring Purdue University experts

    Next PHCPPros Webinar to Feature DDI System as Sponsor, Presenter

  • Related Events

    Women in Energy Webinar Wednesdays

Most Popular

  • Building a Company Through Teamwork and the Next Generation

  • Hot Water System Design for High-Rise Buildings

  • The DMA Training Wheels Traveling Roadshow

  • General Plumbing Supply: Relationships, Brands, Innovation, and Delivery

Featured Video

Foley video3

Dan Foley on U.S. Boiler Company's Alta Boiler: LP Conversion

Industry Events

  • 24Sep

    IAPMO 94th Annual Education and Business Conference

    San Antonio , TX
  • 28Sep

    2023 ASPE Tech Symposium

    Bellevue, WA
  • 05Oct

    PVF Roundtable TroutBlast Fishing Tournament

More Events

Subscribe to our newsletters & stay updated

Subscribe & Learn More

  • Tw09 2023
    Learn More
  • Pe09 2023 cover
    Learn More
  • Phc09 2023 cover
    Learn More
  • Es 2022
    Learn More
Subscribe

More from PHCP Pros

  • Editorial Team
  • Home
  • Contact Us
  • About
  • Advertise

Follow Us

© 2023 All Rights Reserved

Design, CMS, Hosting & Web Development | ePublishing