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Home » Authors » Richard DiToma
Richard DiToma

Richard DiToma

Richard P. DiToma has been involved in the PHC industry since 1970 starting as an apprentice, then, becoming a journeyman and master. He spent 41 years as an award-winning contractor. As a contracting business coach/consultant he has authored books on contracting business management as well as customized price guides for contractors. He created and facilitates seminars on business management for groups and individual businesses. His Contractor Advantage programs show contractors how to do the right thing. For information or to contact DiToma: call 845-639-5050; email [email protected]; mail to R & G Profit-Ability, Inc. P.O. Box 282, West Nyack. N.Y. 10994.

Articles

ARTICLES

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Contractor Profit Advantage

Pros and Cons of Technician Incentives

Develop a compensation policy to help you reward the levels of excellence each tech delivers to your clientele.
April 1, 2022
Richard DiToma

I recently received an email from George, a general manager at a Florida plumbing company.


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Contractor Profit Advantage

How Much Do You Keep Out of Each Consumer Dollar?

You may want to explain to customers the reality of business expenses when they complain about your service prices.
March 1, 2022
Richard DiToma

Did you ever consider how much of each consumer dollar you charge your customers actually stays in your business?


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PHC0222_gas-prices.jpg
Contractor Profit Advantage

The Effects of Unpredictable Gas Prices

The volatility of some costs requires constant monitoring of business expenses and adjustment of prices in accordance with those expenses.
February 7, 2022
Richard DiToma

When you enter the business arena, you encounter the costs of doing business.


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Contractor Profit Advantage

Words Are Important

When you speak with intelligence in a calm, truthful and rapid manner, you have preserved the dignity of your PHC service business.
January 3, 2022
Richard DiToma

Numbers and words are important for those contractors who intend to succeed in their PHC service contracting businesses.


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Contractor Profit Advantage

Contractor Zeroes Should Never Criticize Contractor Business Heroes

Don’t criticize those who price their services to maximize profits — that’s the goal of all smart business people.
December 6, 2021
Richard DiToma

During a conversation with a plumbing contractor (I’ll refer to as Tip) who called me he told me about a fellow plumbing contractor who is a friend of his.


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Contractor Profit Advantage

To Be a Tech or a Contractor, that is the Question

If you are a tech considering becoming a contractor, take into consideration the responsibilities you will need to address.
November 1, 2021
Richard DiToma

If you are a contractor, make sure you are taking every opportunity to make your business successful.


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Contractor Profit Advantage

Are Your Prices Fair?

When searching for fairness, you must consider all tangible and intangible costs.
October 5, 2021
Richard DiToma

I’m sure you've often wondered about how your competitors came up with their prices. They may have beaten you out of a job you wanted. 


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Contractor Profit Advantage

Reflections from a Contractor

A tech-turned-owner shares his frustration with pricing to cover the true cost of his business.
September 3, 2021
Richard DiToma
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Contractor Profit Advantage

Should You Charge a Minimum Service Call?

A service tech performing residential services or commercial services costs your business money, which must be recovered from your clientele.
August 9, 2021
Richard DiToma
There is no difference between a service tech performing residential services or commercial services. It costs your business money, which must be recovered from your clientele.
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Contractor Profit Advantage

The Saga of Tom, Dick and Harry

Properly maintained incentive programs could be the carrot needed to boost revenue, morale and the ability to retain good help.
July 2, 2021
Richard DiToma
Tom owns a plumbing, heating and cooling service contracting business in a town of about 50,000 people. Dick and Harry are his techs. All three were able PHC techs who could take care of Tom’s clientele’s service requests for their PHC systems.
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View All Articles by Richard DiToma

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