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In total, the company's inside support team helped more than 85,000 customers get answers, while in-field personnel hosted 200 training sessions, and the online education team trained nearly 3,000 users via FranklinTECHOnline.
Stone-Drew/Ashe & Jones will take over for Mechagents, which spans Zurn's portfolio of finish plumbing, water safety and control, and drainage solutions, and has represented Elkay for 66 years.
The appointment, effective April 1, makes her the first leader based in North America to be named to the executive committee in a non-presidential role.