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Marcone Partners with Haier on Home Appliance Solutions.jpg

Marcone Partners with Haier on Home Appliance Solutions

February 7, 2024

The relationship expands parts availability nationwide.


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Edmonton Construction Association Elevates Skilled Trades with Relaunch of the TradesLink App.jpg

Edmonton Construction Association Elevates Skilled Trades with Relaunch of the TradesLink App

February 7, 2024

The Edmonton Construction Association proudly announces the acquisition and successful relaunch revitalization of the TradesLink app.


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PDI Opens New Showroom.jpg

PDI Opens New Showroom

February 6, 2024

PDI has opened and begun serving customers at its newly constructed 12,000-square-foot showroom conveniently located near the West Midtown Design District. 



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IMARK Plumbing Announces 2023 Distinguished Performance Awards for IMARK Members and Suppliers.jpg

IMARK Plumbing Announces 2023 Distinguished Performance Awards for IMARK Members and Suppliers

February 6, 2024

IMARK Plumbing recognizes members and suppliers who achieved results and successfully participated within IMARK marketing programs.


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XOi Names Ethan Halliwell Chief Financial Officer.jpg

XOi Names Ethan Halliwell Chief Financial Officer

February 6, 2024

In his new role, Halliwell, an experienced SaaS executive, will lead XOi's financial operations.


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Redwood Services Announces Investment in Crisafulli Bros..jpg

Redwood Services Announces Investment in Crisafulli Bros.

February 6, 2024

Albany, New York’s premier, third-generation home service company is the latest addition to the Redwood Partner roster.


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Independent Mechanical Supply Announces New Hire.jpg

Independent Mechanical Supply Announces New Hire

February 5, 2024

Independent Mechanical Supply is pleased to announce the hiring of Lee Keay as head of HVAC effective Feb. 5, 2024. 



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CEO Warrior Becomes a Gold Sponsor of Women in HVACR.jpg

CEO Warrior Becomes a Gold Sponsor of Women in HVACR

February 5, 2024

The business development, training and mentoring group believes in encouraging women to enter the trades and sees its sponsorship of the nonprofit as a way to empower women.


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Dennen photo 2.jpg
Feature

Covering All the Bases

Massachusetts homeowner makes detailed assessments in seemingly simple replacement of hot water heater.
February 5, 2024

Massachusetts homeowner makes detailed assessments in seemingly simple replacement of hot water heater.


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PHCN0224_woman with plumbing emergency.jpg
Contractor Profit Advantage

Handling After-Hour Emergency Calls

Develop a system with CSRS and techs to determine which calls are truly emergencies and require a service call after business hours.
February 5, 2024
Richard DiToma

When customers call with an emergency — especially after business hours — you need a system to determine if it truly is an urgent situation. If it is, how do you determine what technician to send? An option to control after-hours chaos is to give that privilege to service agreement program members.


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