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Armstrong Fluid Technology Names Neil Parry Global Head of District Energy

Armstrong Fluid Technology Names Neil Parry Global Head of District Energy

August 10, 2022
In his new role, Parry will be responsible for defining, developing and delivering Armstrong’s suite of solutions for distributed energy networks (heating and cooling).
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WorkWave Announces NASCAR Rusty Wallace as Keynote Speaker for 2023 Beyond Service User Conference

WorkWave Announces NASCAR's Rusty Wallace as Keynote Speaker for 2023 Beyond Service User Conference

August 9, 2022
Wallace will provide unique insight into driving business growth and success.
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Jobber Awards $150,000 in Grants to 25 Home Service Pros 2

Jobber Awards $150,000 in Grants to 25 Home Service Pros

August 9, 2022
The second annual program recognizes the home service heroes, smooth operators, career builders, and community caretakers who demonstrate excellence in their industries.
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New Watts.com Content Spotlights Industry-Leading Training 2

New Watts.com Content Spotlights Industry-Leading Training

August 9, 2022
As of Aug. 1, the training section of Watts.com has been updated with all new content and features.
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Emerson to Sell InSinkErator Business to Whirlpool Corp.

Emerson to Sell InSinkErator Business to Whirlpool Corporation

August 9, 2022
The sale of InSinkErator represents a meaningful step in Emerson’s continued commitment to creating a higher growth, more diversified and cohesive portfolio. 
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ASSE International Submits Proposed Bylaw Revisions

ASSE International Submits Proposed Bylaw Revisions

August 8, 2022
The ASSE International Board of Directors have submitted proposed revisions to ASSE’s bylaws, which will be voted upon at the 2022 ASSE Annual Meeting on Oct. 26, 2022.
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Watts Celebrates National Backflow Prevention Day with New CEU Webinar

Watts Celebrates National Backflow Prevention Day with New CEU Webinar

August 8, 2022
The webinar, Cross-Connection Control & Backflow Prevention, will take place Tuesday, Aug. 19 at 2:00 p.m. ET.
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Central Arizona Supply Acquires Benjamin Supply in Tucson

Central Arizona Supply Acquires Benjamin Supply

August 8, 2022
The state's two largest family-owned plumbing supply companies combine forces under new deal.
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NIBCO Promotes Sally Boyer to Director, Marketing Communications

NIBCO Promotes Sally Boyer to Director, Marketing Communications

August 5, 2022
In her new role, Boyer assumes the responsibilities for the NIBCO NIBwomen's Conference and sales trainee program.
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ripley.jpg
Momentum Building Marketing

Responding to Online Reviews

Staying professional and responding quickly will show customers you care about their concerns, translating into repeat business.
August 5, 2022
Heather Ripley

Most consumers use online reviews as part of their research on local businesses to decide where to spend their money. 


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