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Feature

The Importance of Continuing Education in Plumbing

The commitment to learning is what sets a great plumber apart from a good one.
November 3, 2025

In today’s evolving plumbing industry, continuous training and education — especially on technologies like heat pump water heaters — empower plumbers to stay ahead of regulations, boost efficiency, and deliver smarter, more sustainable solutions for their customers.


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MOMENTUM BUILDING MARKETING

From Foot Traffic to Forever Customers

By maximizing interactive experiences, social media and post-event follow-ups, businesses can transform home show participation into long-term growth opportunities.
November 3, 2025
Heather Ripley

Standing out at home shows takes more than a flashy booth — with the right PR and marketing strategy, your plumbing brand can turn every handshake and demo into lasting visibility, stronger credibility, and year-round business growth.


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Feature

From Plumber to Leader: Shifting Your Role as Your Business Grows

Stepping away from the truck is one of hardest transitions a business owner has to make.
November 3, 2025

Stepping out of the truck and into true leadership is the hardest — yet most rewarding — move a plumbing business owner can make, unlocking growth, balance and long-term success through delegation, trust and healthy leadership.


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Contractor Profit Advantage

Service Businesses Must Serve

Demonstrate integrity by being thorough and informing consumers upfront of service charges and potential contingencies; this can help increase your business.
November 3, 2025
Richard DiToma

When a simple trip for gas turned into a costly car repair, one consumer learned a valuable lesson every PHC service professional should remember: thorough, honest diagnostics build trust — and trust builds lasting business success.


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Legal Perspective

Ten Tips for Avoiding Contract Litigation

By taking these steps, companies can minimize risks, save resources, and focus on positive growth instead of costly legal battles.
November 3, 2025
Daniel Beederman

Litigation is costly, risky, and often avoidable — by reading, understanding, and negotiating your contracts carefully, businesses can protect themselves, prevent disputes, and focus their resources on growth instead of the courtroom.


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Feature

Advantages of Membership: Williston Sales Co.

Stephen Williston reflects on the journey of building his HVAC rep agency and credits AIM/R membership for providing valuable networking, insights and tools that have shaped his agency’s growth and strategy.
November 3, 2025

Built on resilience, relationships, and a drive to serve, Williston Sales Co. has grown from a one-man startup into a trusted HVAC rep agency — proving that adaptability, integrity, and partnership remain the true cornerstones of long-term success.


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Feature

Taking Training on the Road

Manufacturers, reps and distributors – raising the bar on training.
November 3, 2025
Ruth Mitchell

From live-fire demos to hands-on installations, PHCP manufacturers, reps, and distributors are taking education on the road — transforming parking lots and job sites into rolling classrooms that bring real-world product training directly to the pros who keep our industry running.


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Feature

Selling Service Since 1900

B.J.W. Berghorst & Sons marks 125 years by doubling down on relationships, reliability and doing the right thing.
November 3, 2025
Ruth Mitchell

Celebrating 125 years of family leadership, adaptability, and unwavering service, B.J.W. Berghorst & Sons proves that lasting success in wholesale plumbing isn’t about products — it’s about people, relationships, and a legacy built one connection at a time.


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PVF Market Overview

OPEC+, Russia Agree to Increase Oil Production

Ongoing tariff uncertainties and labor shortages continue to create challenges for the PVF sector, impacting pricing, supply chains and economic stability.
November 3, 2025
Stephen Letko

As the PVF industry navigates economic uncertainty, shifting oil dynamics, labor shortages, and evolving tariff policies, staying informed and connected through events like the PVF Roundtable’s upcoming Casino Night and Christmas Celebration is more vital than ever.


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Thought Leadership

Would I Do It All Again?

Through her experiences, Jill Imig emphasizes the importance of embracing challenges, sharing journeys and finding meaning in moments that define our paths.
November 3, 2025
Jill Imig, PE, EDAC

During a recent work trip to Baltimore, I experienced something beyond humbling. Our hotel was housing more than 100 veterans from Kansas who were on their Honor Flight. 


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