This momentous occasion will mark the introduction of Navien's latest breakthroughs in tankless water heaters, boilers, and an entirely new product category.

For the business owner, growth centered around training should be a top priority and KPI.

Check out Heather Ripley’s column and learn how  customer reviews are a great tool to build your home services business — even bad reviews. Customer comments or reviews that go unanswered can damage your reputation and create problems for your business.

When considering whether to add a new trade to your company, you need to ask yourself if your company is the one people think about when they want top-notch work in the trade(s) you work in. Master this before adding another focus to your business.

Building your business around the principles of honesty, integrity and prudence will bring you more success than deception and greed. 

Whether you formally script or it unfolds naturally, your journey through life has four stages, all beginning with the letter “L,” as depicted below. 

Growth in the lighting category continues...

The move enhances diversification of the company’s water solutions portfolio through the acquisition of a complementary strategic platform that provides the opportunity for further growth.

The company has announced that its customers now have access to a nationwide network of 40-plus sales rep agencies across the United States to provide local resources for parts and products.