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Features

Q&A with Tom Shell, Forensic Plumber

Contractor investigates 600 claims a year throughout the entire state of Florida.
October 2, 2023
Steve Smith

Contractor investigates 600 claims a year throughout the entire state of Florida.


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Feature

Watts Sales Exec Summits Mount Everest

For Taylor Grist, the training and preparation he oversees for PHCP community proves just as vital to stand on top of the world.
October 2, 2023
Dan Vastyan

For Taylor Grist, Watts Water Technologies, the training and preparation he oversees for PHCPPros proves just as vital to climbing Mount Everest.


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MOMENTUM BUILDING MARKETING

Four Tips To Share Your Story

Telling a good story is a skill home service contractors should learn.
October 2, 2023
Heather Ripley

A great way for home service contractors to build their brand is to get proficient in storytelling. That is, telling customers what their company is, not only what it does. Read on as Heather Ripley offers compelling tips for telling your company’s story to interest readers or listeners.


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The 7-Power Contractor

Farewell to My PHC News Family

I sincerely hope I’ve been able to share a better path to your having what I say in my tagline: “Less Stress. More Success.”
October 2, 2023
Al Levi

Read Al Levi’s last column to hear about the future of The 7-Power Contractor.


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Contractor Profit Advantage

What Do Your Customers Think About Your Business?

The answers can give you great insight to fix what needs attention while enhancing what they perceive as your greatest qualities.
October 2, 2023
Richard DiToma

Giving your customers a simple questionnaire about your company’s prices and services will provide you with valuable insight into challenges you need to fix and the qualities they appreciate the most.


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Performance Management

Recession Worries or Not?

The customer’s ‘buy signal’ from insight to action.
October 2, 2023
Howard Coleman

This column is focused on push vs. pull supply chains.


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Inventory Management

Let’s Get Personal — Again

Whether they walk in the door, make a phone call, send an email or go to our website, we want our customers to feel welcome.
October 2, 2023
Jason Bader

I recently invited Susan Merlo, author of “The Digital Distributor,” to speak to our peer collaboration community about personalization and the use of artificial intelligence (AI).


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Charging Into a Milestone Anniversary

Pacific Plumbing Supply charts a bold course for the future with significant investments, celebrating the past and investing in future growth.
October 2, 2023
Ruth Mitchell

In 1949, Maurice Sherman left his family’s salvage reselling business to start his venture, Pacific Plumbing Supply, in Seattle


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PVF Plays Big Role in U.S. Chemical Projects

Demand for plastics has increased across nearly all demand segments, including electronics, automotive, industrial and housing.
October 2, 2023

Pipe, valves and fittings (PVF) hold great importance in the chemical processing industry.


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Advantages of Membership: Northland Reps

This Minnetonka, Minn.-based rep is a growing veteran-owned company since 1992.
October 2, 2023

Plumbing and piping wholesale distributor Northland Reps (www.northlandreps.com) evolved in 1992 from roots established by Douglas Greig & Associates, a manufacturers’ rep firm formed in 1960. 


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