Columnist Richard DiToma discusses the challenges that plumbing and heating contractors face in their business operations, particularly related to rising fuel costs, inflation, customer relations and profitability.

Columnist Tom Soukup discusses his plans for his mechanical contracting firm after retirement. He shares his philosophy about preparing his sons, Richard and Thomas, to take on leadership roles and eventually run the company.

This is a topic I think about at least twice a year, so this is not my first pass at it. What motivates me the most is the “speed of change” we find ourselves in and the need to adopt the most useful metrics. 

Inland Sales Group was founded Sept. 7, 2002, by Brian Yelton, president and CEO. The rep agency employs 12 people: six in outside sales and six in inside sales. Its territory covers Illinois to eastern Iowa, along with northwest Indiana. 

The story of Traeger Brothers & Associates began with the family’s migration from Chicago to Miami in 1924. Hyman Traeger, a tailor by trade, established the first family business in Miami the same year. 

Every relationship, whether personal or business, starts with high expectations and the hope that everything will go smoothly as planned.

When it comes to industrial projects requiring pipe, valves and fittings (PVF), those in the industrial manufacturing sectors rule the roost regarding potential investments.

This month begins the final quarter of the calendar year 2024, with an election only a few weeks from when you read this column. 

"It’s tricky to balance what people want to hear with what I feel I need to say," says Carmen Fiordirosa, president of Gerber Plumbing Fixtures/ Globe Union North American Group. "To me, the best starting point is to come from the heart."

Watts celebrates 150 years of innovation at festivities at North Andover, Massachusetts headquarters.