We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.

logo
  • Engineers & Specifiers
  • Contractors & Installers
  • Wholesalers & Distributors
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Free Subscription
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • PRODUCTS
    • Bath & Kitchen
    • Fire Protection
    • HVAC
    • Hydronics/Radiant
    • Plumbing
    • PVF
    • Tools
  • PROJECTS
    • Commercial
    • Green Building
    • MRO/Retrofit
    • Remodeling
    • Residential
  • HOW TO
    • Design
    • Fire Protection
    • Legal Matters
    • Management
  • BUSINESS
    • Buying Groups
    • Technology
    • Associations
  • CODES & STANDARDS
    • ANSI
    • ASHRAE
    • ASSE
    • Regulations
    • Green Building
    • IAPMO
    • ICC
    • NFPA
  • RESOURCES
    • Media Kit
    • Advertise
    • Contact Us
    • Classifieds
    • Digital Editions
    • Behind the Wall
    • Webinars
    • AHR Live 2023
  • PODCASTS
  • DIGITAL EDITIONS
Home » ServiceTitan Acquires CUC Software

ServiceTitan Acquires CUC Software

July 31, 2019
No Comments
ServiceTitan Acquires CUC Softwareand Action Plumbing Supply

ServiceTitan, a world-leading all-in-one software for residential HVAC, plumbing, electrical and other home service professionals and commercial contractor businesses, has announced its acquisition of CUC Software Inc., an all-in-one service business software system headquartered in Billings, Montana, whose customers are based largely in Canada.

CUC Software was developed by Jack Vannoy and Carolyn Slayden in 1981. Vannoy and his brother owned and operated a successful HVAC and sheet metal company for many years. Vannoy was also an active member of the Sheet, Metal and Air Conditioning National Association, as well as the Montana Sheet Metal Apprenticeship program. 

Slayden started out as a computer programming and data analyst for a nuclear reactor research company 40 years ago. Her work includes the development of software for auto insurance, heating and air conditioning, the chamber of commerce, the surveying industry and election reporting.

"This decision was very customer-centric," said Heidi Paulson, vice president of sales and marketing for CUC Software. "ServiceTitan's platform equips and empowers contractors with the best tools to successfully operate and grow their businesses, enabling $10 billion in service sales. Their team takes a superior approach to service with world-class business success partners that ensure they are supporting customers' business goals and growth at any stage. That's exactly what we want for our customers."

Paulson said the decision to close CUC Software wasn't easy, but they feel confident in the choice to turn the company's clientele, 30 percent of which are commercial-customer focused businesses, over to ServiceTitan. CUC Software and ServiceTitan were both born out of personal connections with the HVAC industry. The founders of both companies recognized a need for software and business management solutions, and rose to meet that need with excellence. This common foundation is one of many similarities the companies share.

"CUC has worked hard to build personal relationships with their customers over the years, and now they're entrusting those customers to us," said Ara Mahdessian, cofounder of ServiceTitan. "This is a responsibility and privilege we don't take lightly. We will make every effort to protect the community CUC Software has made out of its customer base. We look forward to showing them how ServiceTitan can improve their sales, supercharge their team and make managing their business simple."

CUC Software will continue to offer customers support through April 1, 2020. A steering committee has been created to ensure the shift is seamless, especially for customers. Resources such as software training webinars are also being developed and will soon be available.

Not only will CUC Software and ServiceTitan be working hand-in-hand to make sure the customer transition process is seamless, but they will also be working together to ensure the migration of customer data between platforms is thorough and secure. 

"Our primary goal now is to make the transition as smooth as possible for everyone involved, and we've been working closely with ServiceTitan toward that end," said Paulson. "Our partnership has already proven to be successful. The CUC team is very proud of the business outcomes our customers have achieved thus far. Looking forward, we are confident ServiceTitan is the innovative software solution to drive even more extraordinary results for their businesses."

Business Commercial Contractors & Installers Dispatcher HVAC Industry Community News Management Plumber Plumbing Residential Software Technology
  • Related Articles

    ServiceTitan Acquires JaRay Software

    Service Experts Selects ServiceTitan as Software Provider

    ServiceTitan Announces Powerful Upgrades to Marketing Pro Software

  • Related Directories

    Service Titan

You must login or register in order to post a comment.

Report Abusive Comment

Most Popular

  • Chicago Plumber’s Union Dyes Chicago River Green for St. Patrick’s Day 2023

  • Six Truths About New DOE 2023 HVAC Efficiency Standards

  • Everything You Wanted to Know About Orangeburg Pipe (But Were Afraid To Ask)

  • The Basis for Most Plumbing Codes

Featured Video

Caleffi video thumb

The Gold Standard: Separation with NO Compromise

Industry Events

  • 26Mar

    MCAA 2023 Annual Convention

    Phoenix, AZ
  • 29Mar

    2023 SFPE European Conference & Expo

    Berlin ,
  • 11Apr

    ASA ELEVATE2023

    Charleston, SC
More Events

Subscribe to our newsletters & stay updated

Subscribe & Learn More

  • Tw03 2023 cover
    Learn More
  • Pe03 2023 cover
    Learn More
  • Phc03 2023 cover
    Learn More
  • Es 2022
    Learn More
Subscribe

More from PHCP Pros

  • Editorial Team
  • Home
  • Contact Us
  • About
  • Advertise

Follow Us

© 2023 All Rights Reserved

Design, CMS, Hosting & Web Development | ePublishing