Flushmate, a leader in pressure-assisted toilet technology, has earned a 98.4% customer satisfaction rating, according to results from a recent survey of Flushmate customers. With over 100 years of combined customer-service experience, Flushmate technicians offer product support weekdays from 9 a.m. to 5 p.m. EST to customers domestically and internationally.
"At Flushmate, we are proud of the personal service and support approach we provide to our customers," said Bernard Peters, president, Flushmate. "Whether it's offering education on Flushmate technology, providing product troubleshooting support, or helping customers locate pressure-assisted toilet dealers or replacement parts, our customer service team is passionate about assisting our customers before, during, and after the sale."
In addition to direct phone and email customer support, Flushmate's website offers a Part Finder tool to help customers find replacement parts for any Flushmate system, including replacement systems, universal handle replacement kits, cartridges, duckbill valves, wrenches, and more. Flushmate vessels also come with a five-year limited warranty, providing customers with the confidence and support they need for years to come.
Flushmate places its customer service phone number on the top of all Flushmate systems, allowing customers to easily locate contact information when they need assistance. In addition, Flushmate service representatives can walk customers through issues via voice, video chats, or email correspondence.
Leading toilet brands around the world are powered by Flushmate pressure-assisted technology for single flush performance and water savings. On average, Flushmate models can consume 20 to 38% less water than other 1.6 gpf gravity toilets. The advanced flushing technology of Flushmate systems makes upkeep simple, with fewer moving parts and reduced leaks.
Visit Flushmate's website to use the Part Finder tool and learn more about Flushmate's customer service and support.