The world has changed. What we are experiencing is called a critical selling event, which means consumers’ habits are in flux. Their routines are now disrupted, and there is no set pattern in how they buy.
When Wilson Teachey met Nancy Hubbard, he knew there was something special about this girl. So to spend more time with her and get to know her family, Wilson moved to Fayetteville, N.C., in 1994 and took a summer job working for her father at Hubbard Pipe & Supply.
In a matter of months, the retail landscape has changed. People are shopping differently and will be for months to come. Line-ups, hand-wash stations, social distancing, signs and new rules in every store — these are all things affecting how people shop during this pandemic.