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The Wholesaler

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March 2023

Volume: 78
Edition: 3

Pipe Valves, Inc. credits tireless dedication to customer service as one of the secrets to its success. Celebrating 60 years of growth, read how the Jacobs family transitioned from providing ink to the publishing industry to supplying pipe, valves and fittings to the industrial industry in 2001.

Articles

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Feature

The Secret to Success

Tireless dedication to customer service fuels 60 years of growth.
March 6, 2023
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Joe Jacob, president of Pipe Valves Inc., can pinpoint the moment he decided Pipe Valves was the company he had been searching for.


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Feature

Carrying On the 50-Year Marsh & Moore Legacy

The second generation learned every aspect of the rep firm before advancing into executive management positions.
March 6, 2023
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Marsh & Moore, a manufacturers’ representative agency based out of St. Augustine, Fla., is celebrating 50 years in the rep business.


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Feature

Helping Team Members ‘Elevate’

Mingledorff’s added two professional development programs to assist employees interested in advancing their careers with the wholesale distributor.
March 6, 2023
Ruth Mitchell
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As one of the Southeast’s largest wholesale distributors of HVAC equipment, parts and supplies, Mingledorff’s serves the business needs of HVAC contractors from its 41 stores located in Alabama, Georgia, Florida, Mississippi and South Carolina.


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Feature

Driving Member Success in the HVACR Vertical

BLUE HAWK cooperative provides exclusive tools for members of the HVACR community.
March 6, 2023
Ruth Mitchell
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In last month’s edition of The Wholesaler magazine, we highlighted several buying groups within the industry channel. This month, we wrap up with BLUE HAWK, the HVACR-focused cooperative owner of IMARK Group.


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Feature

A Transformational B2B Graduate Experience

The Master of Industrial Distribution program at Texas A&M provided this HVAC professional with the skills she needed to advance in her career.
March 6, 2023
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Renata Morgan spent 12 years in marketing and IT roles at Century A/C Supply in Houston. She wanted to take the next step as a company leader. 


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Feature

Finding Purpose

Bender creates a companywide program to help team members develop their self-awareness and create opportunities for fellow team members.
February 28, 2023
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Bender Plumbing is a fourth-generation family-owned and -operated wholesale distributor with six locations throughout Connecticut. 


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Columns

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Showroom Excellence

Selling Luxury

Using the term properly can help define the feeling of pleasure or a great experience for the customer.
March 6, 2023
Jeff MacDowell
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Decorative showroom staff need continuous training and coaching on the sales process.


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Plumbing & Showrooms

Design Inspirations: Bold Color

When it comes to kitchen and bath design, it’s all about making things interesting while also functional.
March 6, 2023
Linda Jennings
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Transform your kitchen and bath space in a bold way with these newest fixtures and fittings designed to make a dramatic statement while also offering superb function with attention to wellness.


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The Beschloss Perspective

Celebrating PVF’s Leadership

I am particularly proud of the impact our pipe, valves and fittings sector has had on America’s industrial sector.
March 6, 2023
Morris Beschloss
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As I reflect on the past year and enjoy the promise of a new year, I am particularly proud of the impact our pipe, valves and fittings sector has had on America’s industry.


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PVF Market Overview

Interest Rates, Employment Figures and Oil/Gas Growth

The oil industry is experiencing a greater percentage of hires new to the industry; it employed 948,943 professional jobs in 2022.
March 6, 2023
Stephen Letko
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March marks the end of the first quarter of calendar year 2023. The Federal Reserve anticipates another two quarter-point interest rate increases in the second quarter following the quarter-point in February: one on March 22 and one at its meeting on May 3.


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The McNeely View

Wake Up!

You’re being played ...
March 6, 2023
Don McNeeley
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I open the New Year drawing from Jean-Baptiste Alphonse Karr, who suggested: “Plus ça change, plus c’est la même chose.” 


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Guest Editorial

A Perspective: Customers Are Real People

Opinions and suggestions about sales are freely proffered by many, but not everyone is good at doing it.
March 6, 2023
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The sales profession is a lot like golf. Anybody can play the game — amateurs and professionals — and they can all talk about it. 


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Performance Management

Robotics Will Reshape DCs and Warehouses

It’s only the beginning, so take the time to learn about this technology and implement it at your facilities.
March 6, 2023
Howard Coleman
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This past summer, while visiting a wholesale distributor’s distribution center (DC), I watched receiving personnel spend an afternoon unloading boxes from a tractor-trailer in nearly 100 F heat.


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