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The Wholesaler

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January 2020

Volume: 75
Edition: 1
T.A. Gentry Supply, a family-owned and operated wholesale distributor of residential and commercial plumbing, HVAC, excavation, and more, has served Western Michigan since 1969. It takes great pride in its premier bath and kitchen showrooms that feature the latest in technology and style. Read how the products, locations and elegant showrooms, coupled with a personalized old school approach to serving customers, contribute to its success.

Articles

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Feature

What Awaits Us in 2020

Does the party continue or is the hangover due?
January 6, 2020
Dr. Chris Kuehl
No Comments
It seems that recession talk always greets the arrival of a new year. It is not as if anything changes as far as the economy is concerned when the calendar flips to a new year, but it seems to be the trigger for people to take stock of their decisions and assumptions regarding the next year. 
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Feature

Traditional Ways Pay Big Dividends

For five decades, Holland, Mich.-based T.A. Gentry Supply has successfully served its customers with a personalized, old-school approach.
January 6, 2020
Pamela Accetta Smith
No Comments
For Patrick Gentry, owner and president of Holland, Mich.-based T.A. Gentry Supply Inc., the key to success is simple. Rely on old-school conventions. It’s a business acumen that’s not fancy, but it works. 
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Feature

It's Showtime!

Design & Construction Week feature two of the hottest industry shows.
January 6, 2020
Ruth Mitchell
No Comments
Las Vegas is the stage and backdrop for Design & Construction Week (DCW), taking place Jan. 21–23 at the Las Vegas Convention Center.
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Feature

2020 AHR Expo

A forecast of the show and trends to anticipate as a result in 2020.
January 6, 2020
Ashlei Williams
No Comments
Taking place in February instead of January, the 2020 AHR Expo heads to sunny Florida this year. The expo will take place February 3-5, at the Orange County Convention Center in Orlando.
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PVF News

A Presidential Review

A look back at six years of giving back to the PVF industry.
January 6, 2020
No Comments
A look back at six years of giving back to the PVF industry — and a look to the future with a new president.
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Feature

Gerber Plumbing Fixtures: Positioned for Success

Integrating Danze into the Gerber brand helps the global manufacturer surge forward in the decorative market and solidifies its commitment to wholesale distributors.
January 6, 2020
Ruth Mitchell
No Comments
Globe Union is one of the largest suppliers of plumbing products in the world. Headquartered in Taichung, Taiwan, it oversees an impressive 5 million square feet of manufacturing, assembly and distribution facilities located on three continents and in nine countries. 
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AIM/R Rep Corner

RAM Session Garners Best Practices

Manufacturers and reps discuss manufacturer RSMs, e-commerce, recruiting the next generation and data analytics at the AIM/R annual conference.
January 6, 2020
Ruth Mitchell
No Comments
Each year at the AIM/R annual conference, manufacturers and reps discuss best practices and industry trends in a session called the Rep and Manufacturer Roundtable (RAM).
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Feature

The Wise Way

Greater Cincinnati showroom balances plumbing and lighting expertise.
January 6, 2020
The Luxury Report (LPG) Magazine
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Little did Caitlin Skaggs know when she applied for a job posting at Wiseway Supply’s showroom that she would become what she now laughingly refers to as a “plumbing and lighting snob.” 
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Columns

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Martin's Corner

The Pursuit of Happiness

As we begin a new year and new decade, a plea for all living in the United States to get along.
January 6, 2020
John Martin
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I would like to know — in this great country of ours, which continues to be ours to keep, improve or destroy — why can’t we all try to work and understand our neighbors and get along for the good of the country and world we all get to live in? 
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Investments

Curb Appeal: Does Your Business Have It?

Like your house, your business projects an image. This three-step plan can help attract potential buyers.
January 6, 2020
Roger S. Balser
No Comments
Like your house, your business projects an image to potential buyers. When they come to see your business for the first time, your “curb appeal” can attract a buyer to your business — or cause him to walk away from it.
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The Beschloss Perspective

Less Reading, More TV-Watching

Political and influential sectors will be increasingly dominated by television.
January 6, 2020
Morris Beschloss
No Comments
According to reported research, books are rapidly disappearing as a source of reading pleasure as well as in-depth information on a great variety of subjects.
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PVF Market Overview

Recession Not Expected in 2020

Construction starts in the industrial sector for 2020 is projected to remain relatively steady.
January 6, 2020
Stephen Letko
No Comments
The construction markets are entering the late stage of the recovery cycle; however, experts do not predict an impending downturn in the United States.
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On the Mark

Getting Out of the Rut

Feeling “stuck?” Good news! I have tips that can help you get out of your own way and renew your positive momentum.
January 6, 2020
Mark Okun
No Comments
There is no getting around it; every once in a while, we all get in a rut. The main reason it happens is because of routine, with people moving through most of their days on autopilot.
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Plumbing & Showrooms

The Best of DPHA 2019

Emerging trends and products are highlights of the latest conference.
January 6, 2020
Linda Jennings
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We were excited to be in Seattle recently for the 18th annual Decorative Plumbing & Hardware Association (DPHA) conference.
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Showroom Excellence

Fix Your Broken Windows

Once you lower standards, a pattern begins to grow as disengaged staff ignore obvious problems.
January 6, 2020
Jeff MacDowell
No Comments
I often use parallels when I’m describing the physical appearance of a showroom and the culture of the company. It’s typically easy to see the differences between a high-performing showroom culture and one that is not by walking in the front door.
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Plumbing & Showrooms

A Showroom for Everyone

Universal design attracts, so an excellent place to start is to make the environment inclusive for everyone, regardless of age or demographic.
January 6, 2020
Stephanie Azran
No Comments
With remodeling activity expected to stall in the first three quarters of 2020, it’s time for showrooms to get creative about how they bring in new and existing clients. 
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Performance Management

7 Ways to Find Talent: A Refresher

Expand your candidate sourcing tactics beyond job postings to discover the strongest, most qualified individuals.
January 6, 2020
Howard Coleman
No Comments
Nobody has to tell you how difficult it has become to find the “right people” to employ. Barring a recession, it doesn’t look like the situation will get any better soon.
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