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The Wholesaler

tw03_2020_cover

March 2020

Volume: 75

Edition: 3

Advance Plumbing, a family-owned and operated plumbing and heating supply company, celebrates 100 years in business. It points to customer and community loyalty as the cornerstone of its success. Find out how they’ve done it in this month's issue.

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Feature

Dedication to Detroit Gives Advance Plumbing 100 Years of Success

Family-owned and operated plumbing and heating supply company plants its roots in the City of Detroit and finds success in the loyalty of its customers.

March 2, 2020

In 1920, a master plumber by the name of Harry Chernick recognized a need and an opportunity to serve his community in the City of Detroit.

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Feature

IAPMO: At the Forefront of Plumbing Health and Safety

Delivering on its mission of protecting the public’s health and safety.

February 3, 2020

In 1995, Russ Chaney, a gentleman with a strong background in the plumbing and mechanical industry, continued his journey by accepting the position of CEO at The International Association of Plumbing and Mechanical Officials (IAPMO).

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Feature

Partnering Success

Celebrating 75 years in the business, Western Water Works continues to demonstrate that shared capitalism benefits all stakeholders.

March 2, 2020

Pamela Accetta Smith

With 100 employees spanning six locations, Chino Hills, Calif.-based Western Water Works Supply Co., a distributor of pipe, valves and fittings for potable, waste and stormwater in southern California and Utah, is dedicated to providing “smooth-running jobs from start to finish.”

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Feature

Interacting in a Mobile-First Environment

The Granite Group takes its motto of ‘Our people, our products, our service, our relationships’ to the next level.

March 2, 2020

The Granite Group (TGG), a family-owned and -operated plumbing, heating, cooling, propane and PVF wholesale distributor based out of New England, announced the launch of its “My Granite Access” mobile app.

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Feature

‘We Go Where Our Customers Go’

PHCP distributor Baker-Mitchell opens new facility to better serve its customers all along the East Coast.

March 2, 2020

In the mid-1940s, James Sanford Mitchell Sr. and Charlie Baker were two enterprising friends working for Crane Co., and on a mission to break out on their own to open a wholesale distribution company.

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Feature

Robinson Supply Co.: Focusing on Expert Salesmanship for 66 Years

The plumbing, hydronics and HVAC distributor firm uses advanced communication and listening skills to deliver what its customers want.

March 2, 2020

Since 1954, Robinson Supply Co. has provided plumbing and HVAC products to contractors throughout New England. In 2019, the Robinson team marked 65 years as a plumbing and heating distributor. In order to comprehend this adventure, you must learn of the beginning of the voyage.

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Feature

Meet Paula Bowe

Q&A with Paula Bowe, vice president of sales and marketing at Josam Co.

February 3, 2020

Ashlei Williams

In December, Paula Bowe was recognized as PHCPPros’ Featured Woman. Continuing that conversation, Plumbing Engineer is taking the time to delve more into Bowe’s career and experiences.

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Feature

Women In ASHRAE

Connect, Mentor, Grow Group promotes retention of women in the built environment.

February 3, 2020

Ashlei Williams

Today, WiA is a committee recognized at the Society level of ASHRAE.

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Feature

No More Jerry Lee Lewis in the Boiler Room

Car wash owner goes for the ‘Deluxe’ upgrade.

December 5, 2019

Last December the Carriage House underwent a major (and much needed) mechanical system upgrade. In car wash lingo, owner Kevin Brown chose the “Deluxe.”

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The Beschloss Perspective

Accelerating Small-Business Development

The ultimate necessity of unitary business direction can be enhanced by digital technology that is ready to be used.

March 2, 2020

Morris Beschloss

According to Thomas J. Donohue, CEO of the U.S. Chamber of Commerce, “small independently owned businesses” are the backbone of American industry. He further believes that digital technology will accelerate their economic growth.

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PVF Market Overview

Companies Continue Pipeline Projects

Despite the current oil glut due in part to declining demand in China, U.S. oil companies are moving on with capex ventures.

March 2, 2020

As of this writing, oil prices have retreated as a result of the coronavirus, coupled with the glut of oil on the market, to $50.34 for WTI and $54.45 for Brent Crude.

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On the Mark

Objections are Buying Signals

How to turn customers’ hesitation into sales they feel confident about making.

March 2, 2020

There is an age-old adage in professional selling circles that says, “A customer with no objections is not a buyer.” I think it’s time we modify this saying to make it more 21st Century: “A customer with no objections is not buying.”

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Showroom Excellence

Say ‘No’ to Discount Pricing

You’ve made a significant investment in your showroom. It’s time to stop the madness of low-profit items.

March 2, 2020

Asking showroom people how they handle pricing can lead to some interesting conversations. Many showroom professionals use a flat discount-off-list habit that has been common for ages. For some reason, we think consumers know that 25 percent off list is the “right” price. But why?

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Plumbing & Showrooms

Highlights from KBIS 2020

A glimpse into the future of kitchen and bath design.

March 2, 2020

The annual Kitchen and Bath Industry Show and the International Builder Show are a spectacle of all things new and amazing in the kitchen/bath and building industry.

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AIM/R Rep Corner

Succession Planning: If Not Now, When?

Employee development will prepare your employees for the future needs of the organization.

March 2, 2020

Succession planning can be a powerful and strategic tool that organizations and managers use to drive sustained performance. It is a long-term plan merging an employee’s career ambitions with an employer’s future talent needs.

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Investments

Risky Business

Take immediate action on risk management for your business; it is crucial to protect the business value, and make it ready for the next transfer cycle.

March 2, 2020

Roger S. Balser

I’ve always believed that most business owners are a single phone call away from extinction. Let’s spend some time today on what we can do to minimize the risk of ownership.

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Inventory Management

Are You Planning to Fail or Simply Failing to Plan?

Joint marketing activities provide the opportunity to collaborate on a successful outcome and create long-term relationships.

March 2, 2020

Recently, I interviewed the CEO of a distribution-based co-operative group. This gentleman is a longtime veteran of the distribution industry and has spent the last 20-plus years working to improve the relationships between his member distributors and their preferred suppliers.

The McNeeley View

The Wealthy

‘In Defense of’

March 2, 2020

Really … in this day of the denunciation of capitalism, the castigation of the successful, and the disdain of the wealthy who would take on the defense of the “haves.”

PRIER Unveils New Line of Small Valves

PRIER Unveils New Line of Small Valves

January 21, 2020

The small valves and garden valves are suited for replacement or new residential construction and often used in mild climates where temperatures are above freezing.

KITZ Grooved Butterfly Valve

KITZ Grooved Butterfly Valve

February 19, 2020

The valve is designed to improve product longevity where harsh water conditions exist or in closed systems where over treatment regularly occurs.

NIBCO PressG Fittings

NIBCO PressG Fittings

February 6, 2020

The new line of joining solutions is designed and engineered for use in copper tube systems primarily for gas and compressed air applications.

Viega MegaPress FKM Fittings

Viega MegaPress FKM Fittings

February 20, 2020

The company is introducing new sizes for its MegaPress FKM line, while also adding an all-new MegaPress 316 FKM line.

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