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The Wholesaler

tw12_2018_cover

December 2018

Volume: 73
Edition: 12
Earlier this year, Nicholas “Nick” Giuffre retired as CEO of Bradford White, a water heater and boiler manufacturer based out of Ambler, Pennsylvania. Throughout his 40 years in the industry, he emphasized education and unification through his support of many associations and organizations. His “never say no” attitude helped the industry grow and unite, while building a solid foundation for the company he oversaw. Read how Nick advanced the industry forward, and forged lasting friendships along the way.

Articles

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tw12_2018_treatment
Feature

Addressing Lead and Infrastructure Concerns

How proactive wholesalers have a competitive edge in water treatment.
December 4, 2018
No Comments
The ramifications of the Flint, Mich., water crisis continues to spread more than two years after the city was thrust into the national spotlight because of lead contamination in its drinking water. What happened in Flint was a tragedy but it also accelerated a larger trend around municipal water.
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phc11_2018_woman
Feature

Women in Energy Holds NYC Event

Guest speaker Judaline Cassidy discusses how her nonprofit teaches girls as young as 6 the benefits of becoming part of the building trades.
November 6, 2018
Steve Smith
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Where else except the plumbing industry can a “4-foot 11-inch, black immigrant woman without a college degree earn six figures, plus get a pension, 401k and great benefits?" That’s what Judaline Cassidy asked us after her presentation at the Women in Energy meeting, Aug. 14 at the General Society of Mechanics & Tradesmen in Manhattan.
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phc_liberty_1
Feature

On the Move

Plumbing and heating companies find demonstration trucks more than pay for themselves by generating new leads and increasing sales.
October 8, 2018
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The benefits of these rolling sales displays and demos extends beyond the truck’s four wheels as the companies that operate them realize solid returns on their investments through satisfied and knowledgeable customers, new customers and increased sales.
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Columns

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tw11_2018_benfield
e-Commerce

Online Sales, Part 3

Analyzing Sioux Falls Supply’s sales complement for e-commerce.
December 4, 2018
Scott Benfield
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In our last installment, we reviewed the Change Management Process for Digitization of the distribution firm. We now apply the process to Sioux Falls Supply for their use in changing the firm to take advantage of their online technology.
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Showroom Excellence

Supporting Each Other

Showroom managers should be willing to champion manufacturers who help strengthen the industry.
December 4, 2018
Jeff MacDowell
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One of the most common conversations I have with showroom managers centers around the desire they have for manufacturers to protect their showrooms.
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tw12_2018_jennings
Plumbing & Showrooms

New Plumbing Trends Emerge at DPHA

A sneak peek of decorative plumbing manufacturers pushing the design envelope.
December 4, 2018
Linda Jennings
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The iconic Sawgrass Marriott Golf Resort & Spa in Ponte Verda, Fla., was the perfect venue for a sneak peek at the newest products and technology in the decorative plumbing and hardware industry.
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Inventory Management

Can Customer Service Be a Profit Center?

A look at other industries says this is possible.
December 4, 2018
Jason Bader
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As we all know, somewhat painfully, most hardgoods distribution results in a net profit percentage of 5 percent or less. Yes, there are some of you rock stars who roll into the high single-digit percentages but most privately held distributors are known for a bit more humble results. 
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Beschloss Perspective

U.S. Natural Gas Exports Benefit from European Demand

European countries are moving away from dependence on Russian oil and gas pipelines.
December 4, 2018
Morris Beschloss
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While the bulk of European imports of oil, and lately natural gas, have previously depended on Russian pipelines, they are benefitting from a desire to have less dependence on Russia. The availability of the U.S.’s fast-growing natural gas exports is beginning to fill the void.
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Business Management

Business Punch List for 2019

Reflect on what you will do the same, what you will do better and what you will do differently.
December 4, 2018
Rich & Jen Schmitt
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Another year is just about in the record books. We hope you have participated in the strong economy and have been able to bank some profits to be used in future times. Profits from 2018 are your war chest for 2019, assuming you retained some of the earnings. 
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