If I am subjected to the phrase “new normal” one more time, I think I might lose my lunch. The term “unprecedented” is also a stomach-turner.

For those of you who haven’t seen the movie, “Moneyball” is this great baseball story about how the general manager of the Oakland Athletics finds this recent college graduate in economics.

In a time of uncertainty, I can tell you with some degree of certainty that remote work is here to stay.

In the past few months, we have all had to make adjustments to our lives.

The wholesale distributor simply cannot function in the same manner it could a few weeks ago. The rules have changed, and we must adapt at an unprecedented rate.

The success of any new employee is enhanced when we take the time to show what the company is about, how it fits into the supply chain.

Recently, I interviewed the CEO of a distribution-based co-operative group. This gentleman is a longtime veteran of the distribution industry and has spent the last 20-plus years working to improve the relationships between his member distributors and their preferred suppliers.

If we want our people to perform at a high level, we must show others how to remove obstacles. We must give our people the latitude to make operational decisions. We must make the goal, not the path, the most important principle in our success.

How have changes in your products led to a reinvention of your distribution process?

So much has been written and said about how to work with the millennial worker that we seem to have glossed over the generation that preceded them — the proud men and women of Generation X.