James Miller

James Miller is vice president of construction operations at McKinstry, a national leader in designing, constructing, operating and maintaining high-performing buildings. He is responsible for ensuring operational excellence in the planning and execution of construction projects throughout the Pacific Northwest.

Construction Technology

Rules of Engagement: Do You Know What Your Teams and Customers are Thinking?

There is genuine concern among business leaders that physical distancing at work could hinder employee — and customer — engagement.

December 1, 2020

James Miller

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There is genuine concern among business leaders that physical distancing at work could hinder employee — and customer — engagement.

Construction Technology

How to Define and Utilize Observable Behavior KPIs

Observable behaviors that ensure excellence are key to measuring projects early in the process.

August 31, 2020

James Miller

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Diagnosing the health of a project, before metrics-based feedback is available, by leveraging the behavioral concepts that align with excellence.

Feature

Rethink your Approach to Resource Planning

Our industry is fixated on tools, but it’s organizational values that should matter most.

June 1, 2020

James Miller

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While no one wants an economic slowdown, it can provide companies with an opportunity to get ready for the future by increasing efficiency and improving systems with less disruption.