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In total, the company's inside support team helped more than 85,000 customers get answers, while in-field personnel hosted 200 training sessions, and the online education team trained nearly 3,000 users via FranklinTECHOnline.
In addition, despite ongoing supplier challenges due to the COVID-19 pandemic, production lead
times have significantly improved on many water delivery products.
Stone-Drew/Ashe & Jones will take over for Mechagents, which spans Zurn's portfolio of finish plumbing, water safety and control, and drainage solutions, and has represented Elkay for 66 years.
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