As 2020 (mercifully) draws to a close and our industry considers what lies ahead, businesses would be wise to study the events of last year to better understand how 2021 might unfold.

At the outset of the COVID-19 pandemic in March of last year, Facets of Austin’s management team had to make some difficult decisions.

Maybe as a New Year project, we should start thinking about our hopes and dreams for the future, as well as our doomsday bunkers.

A continued summary of significant revisions of the International Plumbing Code to be published in the 2021 edition: fixture traps, fixture drain connections, roof drain performance, reclaimed water soil absorption and manholes.

Company president Danielle Putnam and renowned business coach Frank Besednjak to teach business owners techniques on how to improve through marketing and leadership.

PTI pipe insulation passes rigorous testing assuring that the products will not corrode copper, aluminum, or steel pipe.

Third project complete for Xylem, Water Well Trust and The Chris Long Foundation partnership.

The company is donating gift cards, HVAC systems and water heaters to families and The Salvation Army as part of its giving initiative.

Mirza brings to the company extensive experience in product management for large and diverse product portfolios across several industry verticals and global markets.