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Rich-Tomkins Company Celebrates Milestone 1.jpg

Rich-Tomkins Company Celebrates Milestone

May 6, 2024

The Rich-Tomkins Company proudly celebrated a remarkable milestone of one of its founders, Stew Tomkins, who turned 100 on May 2 this year. 



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ENPRESS Acquires UFI .jpg

ENPRESS Acquires UFI

May 6, 2024

ENPRESS LLC is pleased to welcome United Filters International (UFI) to the ENPRESS GROUP of companies.


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Mulcahy Company Names Paul Frank as Vice President of Sales and Business Development.jpg

Mulcahy Company Names Paul Frank as Vice President of Sales and Business Development

May 6, 2024

With 35 years of extensive industry experience, including 17 years of dedicated service within Mulcahy Company, Frank brings a wealth of knowledge and expertise to his new role.


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HARDI Distributors Report 8.7 Percent Revenue Decline in March.jpg

HARDI Distributors Report 8.7 Percent Revenue Decline in March

May 6, 2024

The annual sales growth for the 12 months through March 2024 is a decline of 0.3%.


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Friedrich Air Conditioning Joins Forces with Greater Northwest Reps to Expand HVAC Commercial Distribution.jpg

Friedrich Air Conditioning Joins Forces with Greater Northwest Reps to Expand HVAC Commercial Distribution

May 6, 2024

The HVAC manufacturer welcomes renowned independent manufacturers' representative firm to further extend footprint across United States.


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iStock-1226549694.jpg
Contractor Culture

How Technology Attracts the Next Generation and Keeps Them Trained

Innovations, such as VR training and smart products linked online, can make the trades cool to new tradespeople.
May 6, 2024
While we generally don’t associate the invention of high-tech software with plumbers or other home service techs, reality couldn’t be further from the trut


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Feature

DOE Programs Foster Heat Pump Innovation

Public-private partnerships hope to accelerate research and slash carbon emissions.
May 6, 2024
Steve Smith

Public-private partnerships hope to accelerate research into residential and commercial heat pumps and slash emissions.


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TW0424_too many dumb questions.jpg
Distribution Strategy

Customer Service and the Art of Handling Dumb Questions

Mocking customers is a dangerous game.
May 6, 2024
Ian Heller

It was 33 years ago on a blistering cold Friday night in Billings, Mont., when the Grainger emergency service operator notified me that I needed to call a customer immediately. 


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In tubs.jpg
Feature

Be a Magician

Showroom consultants in the Winsupply family must understand client likes/dislikes, budgets, timelines — and package everything together for the right look.
May 6, 2024

As a consultant, you need to be aware of all that to achieve the best results for your customers. You also need to be aware of the current trends and products and how to put them all together to achieve the look desired at the budget given.


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TW0524_chemical plant.jpg
Feature

North American Chemical Processing Project Kickoffs Expected to Rise

This year, the value of projects anticipated to begin construction in the United States and Canada totals $21 billion, up from $11 billion in 2023.
May 6, 2024

Trey Hamblet, Industrial Info Resources (IIR) vice president of research for chemical processing and refining, expects to see an increase in North American chemical processing project spending this year, especially after a less-than-anticipated spend in 2023.


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