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Understanding true business costs, valuing craftsmanship and prioritizing profit helps sustain a strong reputation and attract customers who appreciate quality.
In today’s competitive trades market, pricing your work for profit — not survival — is the key to avoiding burnout, attracting quality clients and building a strong, sustainable business that values craftsmanship and stability.
Demonstrate integrity by being thorough and informing consumers upfront of service charges and potential contingencies; this can help increase your business.
When a simple trip for gas turned into a costly car repair, one consumer learned a valuable lesson every PHC service professional should remember: thorough, honest diagnostics build trust — and trust builds lasting business success.
Manufacturers tell us how they are delivering smarter, more sustainable and more efficient solutions designed to meet industry demands.
November 3, 2025
We recently asked water heater manufacturers what sets them apart from the competition, what regulatory changes are impacting them and what they are doing to meet current market trends. Several companies shared their knowledge with us.
Lill's promotion underscores the company’s dedication to developing leaders who put people first, both employees and the trade professionals they serve
U.S. Boiler Company recently celebrated the opening of its new Condensing Center of Excellence with a ribbon-cutting ceremony at its expanded manufacturing facility in Lancaster, Pennsylvania.