IAPMO’s Systems Certification Body (SCB) has been accredited by the ANSI National Accreditation Board (ANAB) to provide ISO/IEC 20000-1 certification to existing and prospective clients wishing to demonstrate the effectiveness of their IT service management systems.

ISO/IEC 20000-1 is an internationally recognized standard for IT service management systems. It specifies the requirements for organizations to establish, implement, maintain, and continually improve a service management system, helping ensure the effective delivery of IT services that meet customer and business needs.

The accreditation adds to SCB’s already comprehensive menu of certification services for organizations wishing to demonstrate their capabilities through systems certification.

“Demand for ISO/IEC 27001 certification continues to grow as organizations place greater emphasis on information security,” SCB Senior Vice President Shirley Dewi said. “Expanding our accreditation to include ISO/IEC 20000-1 allows us to better serve clients by offering certification for IT service management systems. Together, these certifications help organizations demonstrate their commitment to operational excellence, customer satisfaction, and continual improvement.”

SCB is committed to meeting clients’ needs and helping them stay out in front of a complex and always-changing environment. Its customer base serves industries such as aerospace and defense, information technology, medical, automotive, engineering and manufacturing, and service providers/government contractors.